These are growth areas where I think this company can improve:
1) Value & support the employee. The high turnover rate is because all the employees know and feel how expendable they are. If someone newly hired is paid nearly the same as someone who has more experience, more responsibility, and more time in the game, what does that communicate to seasoned employees? They are profit-machines, expendable, used, etc. If parents pay so much for their child, and you give the bare minimum to your employees, then your workers will leave. Then, more money will be spent trying to get more employees. You water the branch while the roots go dry. There is unfairness in this: a lack of justice. Here is a hypothetical: If a school charges 100k for 1 student to go to school for 1 year, and the teacher is paid 20k for 1 year, where is the 80k going? It's not to the employee who is with the student every day. Is this right?
2) Keep the mission visible and clear. There wasn't really a sense of vision and mission throughout my time. Most meetings were spent on the logistical things, how the center would run, and how to do a certain task. This isn't wrong; it's necessary. I mean nothing to my center directors. No mention was made about what the ultimate vision was. I think this would help boost the morale and engagement in the center. How could this be more implemented into the fabric of the schoo?
3) Consider discipline. Our culture is changing. I get that. But, there is a degree of honor students should have for their teachers. LMB focuses a lot on giving praise for good action while turning a blind eye to bad action. I understand that we want to encourage the students. I'm all for it! :) There just needs to be a balance. Kids need to learn right and wrong. I know the school is not responsible for teaching kids morality, but the parents. But, while they are in our centers, there should be discipline for wrong and unacceptable actions. Not only praise for good action. I think the work LMB employees do is fantastic, and there are many amazing people. I know parents pay lots of money to enter this school, but does that mean the teachers could be treated any way just because the families are wealthy?
I know no company is perfect. Profit is a part of the business. But, if you strive for fairness, it will be a much better company! I'm thankful for my experience at LMB.
