Lionbridge reviews

3.5

63% would recommend to a friend

(2,699 total reviews)
avatar

Sebastian Bretschneider

Not enough data to show CEO approval

55% positive business outlook

Lionbridge has an employee rating of 3.5 out of 5 stars, based on 2,699 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lionbridge employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Sep 17, 2018
Recommend
CEO approval
Business Outlook

Pros

They are very helpful and have always responded to my emails within a day, and very nice when they do. You can set your own hours (though they suggest @10/week and you'll get email reminders if you're under 5/week for too long) Monthly webinars with live question/answer training/review (they usually have an Irish accent, if you enjoy that kind of thing) The work that I do (Rating) is pretty fun honestly. I get to see a lot of websites and articles that I normally wouldn't, and they ask my opinion about them (which I love to give) They pay you for training and reviewing your work. They offer benefits to Part Time workers too.

Cons

The entry exam is difficult, pass/fail, and they will not tell you what you got wrong. They usually won't let you retake the exam, though sometimes they will if they need more people. There are high accuracy requirements (but they are very willing to help if your numbers are low) Some tasks are NSFW with possible pornography, upsetting, or violent images and videos (they do let you opt out of those kinds of things if you are not wanting to risk seeing those kinds of things, or your kids)

4.0
Nov 20, 2016
Recommend
CEO approval
Business Outlook

Pros

1.) Freedom to work your own hours, no car or babysitter needed. 2.) One of the higher paying work-at-home jobs out there. 3.) Work has been consistent the past couple of years, with opportunities for extra hours. 4.) My management team is pretty easy to work with, but that's not true with all the positions.

Cons

1.) Lack of opportunity for growth, though they will tell you there is when you first start. 2.) NO RAISES or BONUSES. I've been there for more than 4.5 years at the same pay rate. 3.) NO BENEFITS. Yes, I am a contractor, but that doesn't mean they can't offer raises or earned PTO. I don't take vacations, while my managers do. Must be nice. 4.) You have to pay all your own taxes as an IC. If you don't have at least one dependent to claim, that can hurt. 5.) They seem to know how to create low worker morale.

3.0
Jun 26, 2016

Mostly Unpredictable

Recommend
CEO approval
Business Outlook

Pros

•Good hourly rate at $13.50/hr •Flexible schedule •Work from home •Variety of tasks most of time •On occasion there are some small bonus opportunities for working extra hours •Good training resources •Mostly helpful staff •All communication is via email, which I like bit others may not.

Cons

•Before being hired you have to read and understand 200+ pages of Guidlines, they give you up to 7 days to study the Guidlines. You will then take a test to assess you understanding of what you just studied. The test is in two parts if I remember correctly and they give you 2 to 3 days to complete it. If you do not pass the test you will not be hired and you will not get a second chance so be sure to take your time! Of course this is all only if they first accept you application. •When you first start working as an Internet Assessor the majority of the first month is training and learning the Guidlines even further in depth for rating search results. You will not be paid for time spent on education. •Once you start working on actual tasks it is slow going and there is a lot of trial and error involved. You must keep track of the time you spent on each task and how many tasks you completed and will record this in a log at the end of each day. They will give you an alloted time for each individual task, this amount of time is the maximum you can report for that task. So if it takes you longer than the alloted time it does not matter or count. •If you mess up your time sheet by putting the incorrect amount of time or tasks you completed then it will not be approved and you will have to recalculate everything. Also if this happens your payment will be postponed until things are sorted out to their liking. •Your ratings have to be up to the standards that are set. You will get a performance evaluation once a month that is to help you improve your score. If you are preforming below the minimum 65% if believe you are put under review, thankfully this has not happened to me. •Now the unpredictability comes in to play. Getting a pay check each month from Lionbridge is one of the most stressful things. Their "normal" pay day is the 30th of each month, but they have what is called an Advanced Payment Program, with this program if you are preforming at a high level (80% or higher) they will pay you early on the 10th. The problem with this is you don't know how you are preforming until you get you evaluation for that month so it is hard to know very far in advance when your check will come in. But if you keep up on you education it is really not a big issue.

Viewing 13 - 15 of 2,699 Reviews

Glassdoor has 4,290 Lionbridge reviews submitted anonymously by Lionbridge employees. Read employee reviews and ratings on Glassdoor to decide if Lionbridge is right for you.