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Liven

Engaged Employer

Liven reviews

3.6

70% would recommend to a friend

(97 total reviews)
avatar

William Wong

72% approve of CEO

66% positive business outlook

Ratings by category

3.7

Culture & values

3.7

Diversity & inclusion

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

3.5

Compensation and benefits

Liven has an employee rating of 3.6 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liven employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

97 reviews
3.0
Mar 8, 2026

Great exposure and learning opportunity in a fast-growing environment

Support engineer
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work directly with live systems (POS, Kiosk, Payments) Support role that is closely connected to real business operations Team collaboration between Support, Ops, and Engineering is strong Good place to build troubleshooting and problem-solving skills Work has visible impact on merchants and customer experience

Cons

Workload can be demanding, especially during peak periods Rollouts and expansions may increase support pressure Fast company growth can stretch resources at times Need to manage priorities carefully when multiple issues come in Environment moves quickly, which may not suit everyone

5.0
Jan 19, 2026

Great place to learn and make an impact

Senior customer success manager (csm)
Recommend
CEO approval
Business Outlook

Pros

Supportive team culture and approachable leadership. Plenty of opportunities to learn and take ownership of projects. Flexible work arrangements and good work–life balance.

Cons

Employees from different countries tend to slow down the momentum due to different work culture.

5.0
Jan 18, 2026

High-impact support role with strong ownership and growth opportunities

Support engineer
Recommend
CEO approval
Business Outlook

Pros

Direct exposure to live production systems (POS, Kiosk, Payments) Meaningful responsibility supporting real business operations Strong collaboration between Support, Ops, and Engineering teams Fast learning curve with hands-on problem solving Opportunity to make immediate impact on customer experience

Cons

Workload can be heavy as the company scales quickly Support demand increases during new rollouts and expansions Fast growth can sometimes stretch team capacity Requires strong prioritisation during peak periods High expectations in a dynamic environment

Viewing 70 - 72 of 97 Reviews
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Glassdoor has 119 Liven reviews submitted anonymously by Liven employees. Read employee reviews and ratings on Glassdoor to decide if Liven is right for you.