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      LogicMonitor

      Engaged Employer

      LogicMonitor reviews

      3.4

      56% would recommend to a friend

      (82 total reviews)
      avatar

      Christina Kosmowski

      61% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      82 reviews

      Reviews about "Compensation"

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      1.0
      Feb 19, 2020

      Account Manager = Customer Failure Manager

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      -above average base salary for sales role and opportunity to achieve a high OTC (but no one achieves quota) -product is good (but expensive) -unlimited PTO (after 6 months of employment) -potential for the company to be acquired, go public (lol), etc.

      Cons

      -micromanage culture in sales organization -frequent texts from management after business hours, including weekends -insecure management additionally leverages performance plans as a CYA tactic, and plays it off as a method to develop you into a better employee -crap compensation structure with unachievable quotas -crap existing book of business (Account manager’s get penalized for not retaining business as part of their compensation package) -crap training and training team (training team has no experience in sales and relies on internal employees to lead training discussions) -company is consistently late on commission payments and often incorrect The culture to expect in the LogicMonitor sales organization equals a low commission rate, plus small sales deals, plus high micromanagement. The above average base salary is nice, but little transactional deals won’t get a sales rep to their (high and unattainable) quota. I was misled in the interviewing process about the company’s culture and compensation. When I came onboard and recieved my book of business, I was further told that there's a lot of low hanging fruit to go after. It was actually a lot of low hanging pile of crap. Crap that I only got paid out 1.6% on the dollar for. The insane level of micromanagement towards my pile of crap made myself hate working there altogether. I NEVER felt like a valued employee. I felt like the company’s punching bag. This was the absolute worst sales experience I was ever apart of. I guess someone needed to be that punching bag to handle your legacy priced customers.

      avatar
      LogicMonitor Response
      6y
      Thank you for sharing your perspectives. We agree with your pros, albeit our sales growth and customer retention/expansion rates would suggest the product is better than "good". You share a long list of cons which hopefully you also shared in your exit interview. I would just say in summary, that many in our sales organization have realized tremendous success which was on full display for everyone to see at our sales kick off meeting, and our customer retention and expansion numbers are industry-leading. So I'm not sure what your data points are. Also, I can't resist pointing out that we hired many hundreds of people last year and many in the preceding years, so with 189 total reviews, the numbers support that we don't pressure people to post on Glassdoor. Best of luck in your future. (CHIEF PEOPLE OFFICER)
      2.0
      Feb 7, 2020

      Cultural Void, Unattainable Comp by Design, Private Equity Pump and Dump

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Excellent downtown location *Transit allowance *Well run channel team *Product services a need in a pivoting marketplace *Work/life balance above average

      Cons

      *Private equity implemented a backloaded comp plan, OTEs are largely unattainable. *When they mention culture, they mean culture of fear. Someone is going to get fired at the end of every quarter. *Political imbalance is painfully obvious. *10-12 hours in forecast meetings/week. *Redundant deal management processes and no single source of truth used by management teams. *Zero investment in enterprise pipeline generation from marketing. *Smart leaders are stripped of any capability to effectively manage teams. *B & C players succeed by floating questionable orders through partners. Company paid commissions and recognized large deals (six figures ore more) 90-120 days before customers signed agreements on more than one occasion. *Standards for disciplinary action are arbitrary at best. *Sales operations largely is inept, condescending, and lacks any collaborative skills. *Company delivered over their annual target to the parent organization, but less than 30% of sales organization came close to OTE. *Sales cycles extremely long, largely due to inefficient operations/legal procedures and arrogant negotiation tactics. *Sales territories, account line sizes and role functions change frequently within fiscal quarters with little warning and no roll out plan. *Toxic pre employment personality/aptitude assessment weeds out qualified candidates *HR partners lack ability to remain objective and neutral in standard situations

      avatar
      LogicMonitor Response
      6y
      Thank you for weighing in. We appreciate the pros you've listed and your point of our solutions being a need, not a nice-to-have, is certainly playing out in these changing times. Our hyper-growth, and world-class customer retention and expansion numbers are strong evidence of that. Your perspective on cons is quite lengthy so it's difficult to know where to start responding. Two comments that I feel compelled to make are that we are proud of the numerous sales quota club qualifiers who we recently celebrated on-stage at our sales kick off and at our club trip. As you would expect at a hyper-growth company, a significant number of sales and business development folks are realizing tremendous success, and I'm sure these folks, and our auditors, would respectfully disagree with some of your assertions. My second comment is Vista has been a great majority owner and supporter for two years and we look forward to continuing our market-leading growth with their sponsorship into the future. I am happy to talk through details of your concerns. Feel free to reach out. It sounds like LM wasn't a good fit for you and we wish you the best of luck in your future endeavors. (CHIEF PEOPLE OFFICER)
      5.0
      Jan 26, 2020

      Great Company

      Sales development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome Culture Lots of Snacks Extensive Professional Training Available Comprehensive Benefit Package Competitive Salary Structure

      Cons

      401k match is underwhelming however this could be changing in the near future.

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