LogicMonitor reviews

Thank you for taking the time to leave a review, and sharing your feedback on our pricing. LogicMonitor supports a tremendous number of customers, with an extremely high customer satisfaction rating at 98% and a strong renewals rate. We balance our customer’s budget needs with pricing that reflects the value and impact of our platform as they continue to invest and grow with us. A variety of factors can influence the competitive nature of a deal, and we want to recognize the feedback you’ve shared. We continually look at our pricing models to strike a balance between competitive pricing and the value of our platform. In addition, we are adding more resources to sales training, which will bring more enablement to our sales teams to effectively articulate our pricing strategies.

Thank you for your willingness to share feedback with us. We're happy to hear you're enjoying working with your team. The people at LogicMonitor (or "LMers") are what makes our company culture truly special. In fact, it's one of the biggest reasons people choose to work here. As we continue on our growth journey and break into new markets, we recognize this comes with new challenges to navigate. We are committed to ensuring the success of our sales teams, which is why we are actively augmenting our sales enablement team to bring even more training and resources to the sales org. But, we will continue listening to feedback from our LMers to learn what other actions we can take to fuel the success of our people.