LogicMonitor reviews

3.4

56% would recommend to a friend

(190 total reviews)
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Christina Kosmowski

61% approve of CEO

48% positive business outlook

Reviews by job title

190 reviews

Reviews about "Culture"

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2.0
Jan 9, 2024

Caution Advised

Recommend
CEO approval
Business Outlook

Pros

- Good product that customers really like (IF they get past sticker shock though) in a decent industry. - You'll learn a lot about observability/IT infrastructure. - Nice office in downtown Austin.

Cons

Company had a lot of potential but seemed to decline from 2022-2023. Confused direction from leadership, if any, and pricing changes were made in a very tone-deaf way. Antiquated sales culture, micromanagement and very unrealistic sales quotas. The company talks a good game about diversity and inclusion on the surface but actions speak louder than words if you hire/promote and enable toxic, sexist leaders that are walking HR disasters. The 'old boys club' mentality is still alive and well, especially in the sales org.

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LogicMonitor Response
2y
Thank you for taking the time to write a review. We are pleased to hear about the customer love of our product, and continued learning opportunities for our LMers. As LogicMonitor has been navigating the macroeconomic situation, we've taken steps to ensure the continued success of our company and it's employees, and communicate these updates regularly during our All Hands meetings. However, we value feedback from our employees. It provides us with valuable insights into where we can improve the overall experience for our team. We hope you were able to share your concerns with your manager or HR partner, as your experiences in the sales org do not align to our company standards or culture. We also have our 3rd party reporting tool where you can submit this feedback anonymously.
3.0
Oct 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Company has a very progressive culture and is vocal about its support for all employees no matter their race, religion, gender identity, sexual orientation, etc.

Cons

Executives tend to lack transparency when discussing company results, changes in benefits, annual operating plan, etc.

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LogicMonitor Response
2y
Thank you for taking the time to share your feedback. We greatly appreciate your positive words regarding our inclusive and progressive culture, which is a value we hold dear. Transparency is a vital aspect to our Trust core value, so we regularly discuss company results, changes, and planning updates in our all-hands meetings to create an environment where all employees can be well-informed. We are always working to improve our internal communications, such as implementing our all hands recaps and monthly roundups. If you have feedback on additional ways we could inform employees, we’d love to hear from you. Thank you again for your review.
1.0
Sep 26, 2023

Toxic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I loved it when I started, but it isn't what is used to be.

Cons

Ultra toxic work environment, they do not care about their employees. Taking away "benefits" and removing any semblance of work life balance.

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LogicMonitor Response
2y
Hello and thank you for taking the time to leave a review. We take all feedback seriously, and are committed to creating a positive, inclusive work environment for all. We encourage you to report any concerns so that we can investigate and take appropriate actions to address the issue, as this feedback does not align with our standards. You can do so anonymously through our 3rd party tool at https://www.lighthouse-services.com/logicmonitor. We have continued to evolve our benefits as we scale as a company, to ensure that our offerings remain competitive and aligned with the evolving needs of our employees. We've added new benefits such as fertility, adoption, and surrogacy assistance to provide additional support to our diverse workforce. Our recently introduced Work Well Reimbursement program is another initiative designed to assist employees with wellness and home office expenses, supporting a healthy work-life balance.
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