AVOID Digital Office – unsustainable pace and inconsistent leadership approach
Pros
Difficult to pick anything - lots of big words with no substance
Cons
Digital Office is driven at an unsustainable pace, led by a workaholic leadership style that tends to run people into the ground People are frequently thrown under the bus when things go wrong, creating a low-trust environment and discouraging accountability at the leadership level Leadership direction often feels disconnected from technical reality, with decisions driven by trends rather than a clear understanding of delivery or quality Heavy, top-down push for AI adoption appears more aligned with cost-cutting and headcount reduction than improving outcomes Inconsistent working models across the organisation — some teams operate with significant autonomy while others face rigid controls and excessive approvals even for basic needs Bureaucracy and internal processes can slow down progress and make it difficult to get simple things done Long-tenured employees and entrenched ways of working can make meaningful change difficult, with resistance to evolution and new approaches Overall environment can feel fragmented, with uneven standards, unclear ownership, and limited alignment across teams