London Computer Systems reviews about "manager"

Managers are disrespectful as well as the CEO who feels your problems aren't good enough to listen too, keeps everything a secret, if you go to me privately about a problem he will act like your need is very important but as soon as his office door closes he doesn't care.

Benefits and pay are just alright, certainly could be better. Effective manager communication does not seem to be guaranteed across all the different departments.

- Pay is low compared to other companies in the industry. - Accountability is poor for under performing employees.

Benefits are expensive. There are no sick days, only PTO, so if you are sick you have to use your vacation time. It would be nice to have real sick days, in my previous positions every employee was given 6 a year, regardless of tenure, we were also rewarded if we didn't use them all.

The benefits are okay. When I started it, we had to go to the office 2 times a week and the owner decided to change it to go 3 times a week every other week which made it uncertain when he is going to make changes to remote working again. The pay was very low and probably the reason for the high turnover in the product support department.

Certain high level managers feel like they have to approve or be apart of everything, but then are always so busy it is hard to get things approved which causes slowdowns. Some Team Leads are inexperienced and lack basic leadership qualities and the ability to communicate effectively. While steps have been made to improve company wide communication and it is much better. There is still a lack of communication between key departments, from managers and team leads down to staff, etc. Advanced Training is non existent. They have GREAT new hire training and have done an amazing job making this both interesting and useful, however, training on things that are more specialized and require outside sources is nonexistent and not available. This results in many lost hours scraping the internet for anything of use when some problems arise or spending your own time and money to seek out the training needed to do your job.

If you decide to interview or accept a job at LCS, there are a few things you should be aware of. LCS has suffered from growing too quickly. The company tripled in size in less than 5 years. With this, came growing pains that were never addressed. You will experience these growing pains more than anyone else. Some of this is described below. 1. You will get a low-ball offer on your salary. They will advertise, and defend, larger-than-average yearly salary raises in your annual review. This is true. However, be prepared to receive your review 6 months late every year. 2. You will be expected to work after hours once your experience grows and your capability to contribute increases. This can range from a couple of hours, to "crunch" time when management does not communicate expectations until their secret deadlines are missed. If you have heard software development horror stories of "crunch", this is very much a reality here. You will sacrifice your health before they budge on their deadlines. You will hear "we are growing at a steady clip" and "momentum" multiple times a year, with it never being attributed to you. 3. You will not receive any documentation or descriptive expectations for your work. It will be up to you to decipher requirements based on a story or a brief description, and be treated poorly if you did not meet said requirements. 4. There is a high chance you will end up working on legacy systems that are architected poorly and extremely rigid in their ability to change, without any automation to back you in validation or testing. If you do not end up working on legacy systems, you will be working on newer software that is built on top of legacy systems. You will not discover this until a production bug is introduced, and be expected to stay late to resolve the issue in a hotfix. 5. With a family "atmosphere" comes gossip, drama, and toxicity. While most are friendly and helpful, there are plenty of others who communicate in a way that will make you go home feeling like you aren't "part" of their "family". It is a vicious cycle, and one that you should be cautious of. 6. LCS is one of the few companies in this pandemic that has continuously been obsessed with their employees returning to the office. They do not allow for remote work, aside from a handful of days a year. To the point where employees got sick from COVID and the office was closed before pulling employees back into the office again. 7. LCS upper management is not transparent. You will find yourself and your managers completely unaware of the direction LCS is taking. Asking the wrong questions or speaking to others about your work could end with you in upper management offices. 8. LCS "outsourced" their recognition to their own employees rather than management. Your reward for hard work will be an LCS t-shirt, not a bump in salary, given through their recognition app. Making friends is the only way to get meaningful recognition and reward for going the extra mile.

My pay is extremely low, and after speaking with several coworkers, I know I am not alone. According to salary.com and Glassdoor, my pay is well below the 10th percentile for this position in the Cincinnati area. I am still glad to be here for all of the reasons above, and because there are no other notable cons, but making so little is a big problem, and may cause me to leave sooner than I want. A great culture and coworkers are a dream come true, but they can't pay my bills.