Long View Systems reviews

If you read the other reviews on Glassdoor you’ll find a running theme; LV is disorganized. You can call it a function of quick growth or being a young company but it’s really a systemic issue. It’s a boys club and promotions and leadership roles are just filled with random guys who have been there forever. There’s no particular reason they’re leads or managers, they’re just long timers, that’s it. So obviously that’s going to be an issue when you’ve got a leadership team full of people who can’t lead. It’s not a knock against them, no one turns down a promotion. This doesn’t apply to everyone, there are good people in management/lead positions for sure, but it seems to be the exception rather than the rule. The disorganization comes from lack of communication, the left hand doesn’t know what the right is doing. Account managers make promises and sell services that LV has no business providing. The architects provide “solutions” that are broken from the start and then an inept project management team stifles any opportunity to solve those problems. The managed services department does a great job of driving customers away due to communication issues. Customers will continually complain about specific solvable issues and the department will either willfully ignore or just can’t communicated well enough internally to correct it. The other main gripe I have is with “training”; there isn’t any. In all the departments I was involved with there was never a training program or clear communication on what the processes/expectations were. New people are just thrown in a desk and a lot of people just get lost. This is obviously a fault in leadership and because for the most part those processes just don’t exist in a mature way. The company is not brand new, there’s no excuse for being so sloppy. Even for entry level positons people just get thrown in and are expected to figure out how best to serve clients. That’s ridiculous for low level employees. They should be operating in well-defined roles with little room for error. Entry level people shouldn’t be able to kill client relationships. I have no ill will towards Long View, they do some things well and some things poorly but just have no way of understanding why something is going to fail before they get to that point. Management just sees the potential revenue and they turn into yes-men for the clients which is disservice to both.

They take vast majority of your paycheck, pretend to be 'employee focused' yet barely remember anything about you. Upper management is an absolute joke. I have been constantly stood up on meetings, yet they continue to pretend that they care so much about you while they waste your time and leech your earnings. Benefits are minimal - You aren't even covered for glasses. Work that should be dealt with by accounting and the client managers is forced on to the team leads. For a tech company, they have the most broken tech I have ever seen. Their citrix page hardly works, and is plagued with bugs even at the best of times. This is largely due to the fact that all of the most competent employees are sent offsite to clients so they can bill for your time. Longview placed me at a client site that I am very fond of, however I was forced to sign a non compete clause stating that I can't work directly for the client for a period of time, so I am stuck working at the site under longview. Overall, working for longview has been one of the most frustrating experiences I have had in my professional career.