Loom reviews

Echoing what has been said that Loom has the potential to be a phenomenal company but will have a very hard time getting there with the sales leadership in place today. The Business Development management is not open to career conversations, does not provide feedback or coaching, will not provide you any clear expectations, and will expect you to excel while they take credit for "helping" and for any of the successful processes that you generated without them. This is an extremely toxic work place, and I would not recommend working for this sales org. On top of this, there is no room for growth at Loom. They will promise advancement in careers but promotions are not laid out formally or even informally -- there's no way of knowing how you can promote even if you hit quota or exceed quota every month, so you're at-will to their disposal.

Most problems at Loom can be attributed to an inexperienced exec/leadership team: - There's a lot of top down decision making - why hire good people if you're not going to listen to them or let them have the autonomy? Feels like decisions are made behind closed doors and then people are told to just blindly execute on them. Generally a result of poor communication / lack of proper management skills - No clear strategy - just metrics to go after. Metrics should be an output of a good strategy, but because the strategy lacks clarity or direction - teams + orgs are all over the place and constantly experiencing whiplash. Cross-functional alignment sometimes feels impossible - Incredibly reactive - there's a lot of anxiety at Loom, especially at the leadership level. While I don't blame them (they're human), their inability to manage it properly results in it trickling down to employees, leading to chaos, confusion, and burnout Very dependent on your team or role, but work-life balance can be tricky and some teams are stretched very thin.