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      Loom

      Part of Atlassian

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      Loom reviews

      3.8

      70% would recommend to a friend

      (83 total reviews)
      avatar

      Joe Thomas

      70% approve of CEO

      70% positive business outlook

      Ratings by demographic groups

      Loom has an employee rating of 3.8 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Loom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      83 reviews
      5.0
      Apr 1, 2019

      A Culture that Values People

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Loom has an environment that encourages high impact work that aligns with your own career and life. * Everyone at work thrives to be better coworkers and people. * Assuming positive intent of one another has really helped the company drill down to what's important * Unlimited PTO and an understanding that people need breaks, physical and mental to perform their best

      Cons

      * While feedback is treated as a gift, it can take a while for it to be delivered at times * No 360 review structure in place currently (April, '19)

      avatar
      Loom Response
      6y
      Hello! This is Vinay (co-founder and head of engineering). I really appreciate the candid feedback on both the pros and cons. The unlimited PTO thing is especially nice to hear, because, truthfully, I am always concerned that unlimited PTO leads to people not actually taking the time off they need. As for the feedback taking a while to be delivered, I would love to understand how you may change that. Currently we employ yearly reviews, but I personally am not a big fan of them. Would moving to 6-month reviews work better? Where else would you like to see feedback be delivered in a systemized way? My thinking is that some people are more comfortable with delivering feedback than others, so we really need to make sure there are processes that allow folks to deliver feedback (sometimes anonymously - as you're saying with 360 degree reviews). Would love to hear your thoughts and will wait for a reply back! Vinay
      5.0
      Nov 27, 2018

      Fast paced and autonomy

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      For those that like to have a high degree of impact and work with super talented people, Loom is a great place to be.

      Cons

      Ambiguity can be a bit much at times.

      avatar
      Loom Response
      6y
      Hi, This is Vinay (one of the co-founders and the head of engineering). Thank you so much for the positive review. For the ambiguity, I definitely agree that it can be a bit much at times. I believe this problem is personally on me and it's one we're fighting against by (finally) hiring product managers. When Joe and I started the company, we ended up doing a lot of ad-hoc project and product management together for each initiative, which was fine up until about 6 employees. Now that we're at 33, that has quickly shown to not scale. We hired a full-time project manager but are realizing we need fully dedicated product managers as well. We're currently hiring for a few, so we'd love any referrals you may have who you think would align with where Loom is going! Either way, whoever this was, I really appreciate your feedback and review and apologize for any friction/pressure the ambiguity may have caused at the time. Vinay
      Viewing 82 - 83 of 83 Reviews
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      ReviewsLoom reviews

      Glassdoor has 84 Loom reviews submitted anonymously by Loom employees. Read employee reviews and ratings on Glassdoor to decide if Loom is right for you.