LoopNet reviews about "opportunity"

37% positive business outlook

Reviews by job title

13 reviews
2.0
May 23, 2013

Sad for the current company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team management is great. Happy hours every Friday. Breakfast Monday and commuter checks

Cons

The have doubled price, cut leads in half, opportunity in half and doubled commission. Oh and we compete with the same leads as other parent company reps. Costar purchased loopnet over a year ago, and everything was fine until January. Costar fired 15 reps some based on performance and some not. When asked what metric they used we were told to go back to work. Then we spent 5 days at a conference where costar management basically told us we had no place in their long term plans. When asked management told us we have a job now so go to work. Since then the company has been bleeding personelle with 2-3 people a week leaving. In march there was a pricing discrepancy and when asked management told us to take advantage of that. In April they announce they were going to take commission away for those sales upward of $1000+ for some people. Only when we petitioned to keep our pay checks did costar finally give in. Culture has changed and it is no longer a good place to work.

2.0
Aug 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Great initial sales training, awesome location near the ball park, average benefits, free beer/snacks on Fridays, free breakfast on Mondays, free baseball tickets once a month during the season. Most of the sales team is young with college degrees.

Cons

If one of your customers that you have been working on for any amount of time signs up online instead of over the phone with you, you will get no credit and this happens a lot. You also have to tag all of your leads once every 30 days or another rep might get the sale or if the client calls in to sign up you will get nothing. If a client has a duplicate (two) account the first person to call them gets the credit not matter who did the work or what account gets upgraded. They do not want you chasing/closing big deals or working with any customers who are already premium members. You can not upgrade/up-sell current members to better products.The system is also designed to reward the top reps with inbound sales calls as well as better leads. But if everyone got the best leads and inbound phone calls there would not be enough to go around so they keep the quotas high and the door revolving. They also do not give you any discounts to sell with, you pitch the same price that your customer sees on the website. The system also strongly resists change. The pay is not very good even if you are a top 10. Real young atmosphere - lot's of egos, gossip, drama. Upper management will lie about all the future opportunities and dangle carrots in front of you when nothing is ever going to present itself. There is not much of a career path, you do not want to be there long enough to get to Senior Territory Manager. You have to clock in and clock out or risk losing any incentive pay outs. They will teach you to be agressive, talk to the decision makers, make them feel uncomfortable, and go for the hard sale, but you run the risk of getting in trouble for doing any of these things. Once you finish sales training you will not have much support after that, they kind of throw you to the wolves and it is up to you to succeed or not.

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