employer cover photo
employer logo
employer logo

Louis Vuitton

Part of LVMH

Is this your company?

Louis Vuitton reviews

3.4

52% would recommend to a friend

(2,278 total reviews)
avatar

Pietro Beccari

70% approve of CEO

43% positive business outlook

Louis Vuitton has an employee rating of 3.4 out of 5 stars, based on 2,278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Louis Vuitton employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
5.0
May 11, 2023
Recommend
CEO approval
Business Outlook

Pros

As a client services representative at Louis Vuitton, you will have the opportunity to provide exceptional service to our valued customers. You will be responsible for handling inquiries, requests and complaints via phone, email and chat, as well as providing product information, advice and guidance. You will also have the chance to work with a diverse and talented team of professionals who share your passion for luxury and excellence. You will benefit from a comprehensive training program, a competitive salary and bonus scheme, and a generous employee discount. If you are looking for a rewarding career in the fashion industry, Louis Vuitton is the perfect place for you.

Cons

Working as a client services representative for Louis Vuitton can be challenging and demanding. You will have to deal with high expectations from customers, managers and the brand itself. You will have to handle complex inquiries, complaints and issues in a professional and courteous manner. You will also have to work under pressure, meet deadlines and targets, and follow strict policies and procedures. You may have to work long hours, weekends and holidays, depending on the business needs. You will also have to cope with the stress and competition of working in a luxury retail environment.

3.0
Jul 25, 2022
Recommend
CEO approval
Business Outlook

Pros

It's cool to say you work at Lous Vuitton! Uniforms are adorable! Interesting clienteling tools!

Cons

Benefits are awful. Poor management. Poor training modules/Fend for yourself. No real acknowledgment unless you're consistently a high end salesmen. High turnover due to work environment. Low ball salary yet suggests if you want more, sell high end. Consider your location before applying and accepting (may help with clientele). Poor sales development. Expected to stand all day with no breaks (outside of lunch) and with NO ergonomic mats for body support. Will maybe offer free makeup, maybe a book, maybe skin care (all manufactured under the house brand) before they offer you an increase in hourly. Unclear flow of information when it relates to anything HR-related or ANY important information of that matter. Some areas don't allow social media presence which damages potential sales. Poor work culture (no real acknowledgement of birthdays, work anniversaries, etc. ... unless they like you specifically).

3.0
Dec 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Great bootcamp if you have never worked in luxury retail before, exposure to variety of clients, product, and how to sell them, they give you clothes to wear, opportunity to work pop-up events, can shop from employee discount stores.

Cons

You are measured deeply on sales goals, very competitive, do not provide adequate training, covid guidelines change weekly, are expected to recover stolen merchandise from your clients, you make the lowest commission of all retail brands

Viewing 49 - 51 of 2,278 Reviews

Glassdoor has 4,005 Louis Vuitton reviews submitted anonymously by Louis Vuitton employees. Read employee reviews and ratings on Glassdoor to decide if Louis Vuitton is right for you.