Pros
Prestigious company to put on a resume
Cons
MICROMANAGEMENT x10 Weekly critique No management support You’re just a disposable number-especially if you’re seasonal In onboarding & orientation, they’ll lie to you and say the reason the hourly pay is so low ($18) is because they have QUARTERLY bonuses, which is down to 1% of what you sell!! They’ll also tell you 20 hours of overtime is available EVERY week! But as soon as you go live on the phones the overtime will mysteriously be on a “freeze”. That’s the only thing that makes the time spent doing this job sort of worth it to actually live on. For the bonus, since it’s quarterly your seasonal time will be up by the time they can give you your penny for selling them hundreds of thousands of dollars. You’re SEASONAL hired as holiday help but you WONT get paid for the 2 holidays the business is closed. You don’t get the employee discount for 90 days and I’m sure they’ll kick you out before they have to give that up. You don’t get benefits even though you’re FULL-TIME. So there’s really no incentive for working for this company’s call center, especially around the holidays. You won’t make anything close to being able to actually afford this merchandise with what they pay you. It’s only nice to say you work for Louis Vuitton, although I’m sure the janitor gets paid more than the seasonal client advisors at the call center in Irving, TX. In orientation you’ll have team managers who give you these optimistic talks with you & say it’s a wonderful company to work for and there’s so much opportunity. Lies. They’ll also tell you they don’t know when you’re seasonal time is up so you’ll just have to expect not to have a job one week they get ready to pull the plug after they’ve had a wonderful luxe holiday with their bonuses and Louis Vuitton orange boxes casually floating around their living rooms. Also don’t even worry about your request off getting approved or even looked at. They don’t read them and if you requested off, they’ll more than likely still schedule you. Answering the phone is more important than you taking care of a sick child or going to the doctor. I’ve heard teams sell millions of dollars for the company and they threw them an ice cream party. An ICE CREAM party! Insulting isn’t the word. The client advisors at CSC get the leftovers after the managers have a catered meeting. It’s egregious the way the treat the people that actually SELL the product. Please please think three times before you take this job IN A PANDEMIC without job security, benefits, commission, overtime pay, holiday pay, and an employee discount. If you don’t have bills or people to take care of, or need the money for anything serious. It’s a TEMP JOB. Not a career. If you have no other choice, please please please do your research. The negative reviews on here are true. I wouldn’t take my free time to warn other potential hires if I wasn’t concerned about the mistreatment of the client advisors at CSC.
