Lower reviews

3.6

58% would recommend to a friend

(684 total reviews)
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Dan Snyder

73% approve of CEO

60% positive business outlook

Lower has an employee rating of 3.6 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

684 reviews
1.0
Oct 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Nothing that I can think of

Cons

I am so glad I got out when I did. I started looking for a new job when I realized this company has NO idea what they are doing. The micromanaging was out of control. Managers don’t care about their employees.. they only care about NUMBERS. Unrealistic goals when there weren’t enough loans to even meet the goals. I seriously did not realize how toxic the company was until I left and it felt like a weight was lifted off my shoulders.

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Lower Response
4y
Thank you for taking the time to leave a review. While quantity is a metric used by most companies, we are sensitive to the extreme current market and have adjusted accordingly. Additionally, while quantity is a measurable goal, we also value quality of work produced for our customers.
1.0
Sep 7, 2022
Recommend
CEO approval
Business Outlook

Pros

The people are great. You build strong bonds with people going through the same pain as you.

Cons

I don’t want to repeat everything others are saying but the more we talk about it the more likely it is to change. -Work life balance will be not an option -Promotions are indeed based on popularity with the managers -The CEO is actually lost. I have not seen anyone talk about this particular example that made me realize I no longer wanted to work for the company. The employees were asked to complete a survey about the pros and cons of working at lower as I am sure they wanted to win another “best place to work” award. Based on the reviews here you can guess that the feedback was not good. During a Friday morning zoom call, the CEO mentioned that he was going to send a new survey to “filter out the surface level complaining”. I was blown away by this and sure enough, the next survey came. The survey just so happened to be missing questions related to the biggest problems. (Benefits, pay, happiness with managers). -Pay is attractive to those directly out of college since most students are used to making scraps during school to 40k base sounds like a dream. Until you realize that you are doing far more work than 40k is worth and you can go to literally any other company and make more with more benefits and overall security -Benefits. -They lie. About a lot actually. There is an equal part that we were being told things that people thought were true, but in the end we’re not. Which comes down to the complete lack of structure in the company. Lots of temporary fixes for big problems. They lied when they told us they would cover the costs of the tests and licensing. They cover the up front costs, then start deducting money from your paycheck without telling you to pay for the costs. The company used to be great, honestly. It was a phenomenal experience in the beginning. Any of the workers that were there in the beginning will tell you that. It also explains why the managers love their job so much (along side the pay of course). Lower then tried to do too much, or let the success go to their heads, because things tanked and they tanked fast. Many, and I mean many, of the top performers left for better opportunities. I was one of them. I chose to leave prior to the layoffs. I chose to wait several months before writing this review because I didn’t want it to come from a place of emotion, but rather logic.

1.0
Aug 2, 2022
Recommend
CEO approval
Business Outlook

Pros

The pros are you have a job and get paid.

Cons

Poor management Poor regional management Poor ownership Meaningless awards Prejudice team members are not reprimanded Sexual assault is allowed If you don’t work is sales, you are not valued

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Lower Response
3y
We value your feedback and don’t take your comments lightly. We would like to hear more specifics about your time with us and how we could have improved it. Please contact me directly at bbettinger@lower.com or if you would prefer to stay anonymous www.lighthouse-services.com/goLower or 443-294-4880.
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Glassdoor has 719 Lower reviews submitted anonymously by Lower employees. Read employee reviews and ratings on Glassdoor to decide if Lower is right for you.