Lower reviews

As mentioned we have a robust training program to teach our team members selling techniques and mortgage knowledge. For most of our new team members this is their first position in the mortgage industry and having that foundation of knowledge is our top priority. In our sales training's we focus on the entire picture, not just selling the lowest rate, but understanding a borrowers financial situation to put them in the best position possible. Once comfortable in the role the training goes from daily to once a week. The weekly training's for our Senior Loan Advisor's focuses more on sharing best practices, changes in programs and fine tuning selling techniques. In addition to our general training, we provide Leadership Training for our AVP staff and hosted a Leadership Development Speaker Series to further personal and professional growth. To stay competitive with changes in the industry we do occasionally need to adjust compensation. We make these changes in order to provide better products to our borrowers and more opportunities to our staff which results in more business for our Loan Advisor's. These changes are not taken lightly or made frequently, they are made only when we see a unique opportunity to provide more business to our team members. If you had any questions on how it benefited you, I would have encouraged you to speak with your manager about the change to clear up any misconceptions.