Lower reviews

3.6

58% would recommend to a friend

(188 total reviews)
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Dan Snyder

73% approve of CEO

60% positive business outlook

Reviews by job title

188 reviews

Reviews about "Compensation"

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1.0
Jun 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Used to have a fun environment SOLELY due to coworkers making the best of the grim atmosphere, but all have been laid off or quit.

Cons

Stuck at base pay. Even if you are a skilled salesman (if you are, go somewhere else), there is no way to generate more than an annual 2-3k more than your base pay here (which is abysmal, considering the current economic climate and the lack of work from home options) Mass firings mean more work for you. As lower digs itself into a hole, they will fire departments on a whim, some of which were hired only months prior. When these poor people have been completely juiced from their effort and loyalty, management will give their old responsibilities to YOU to handle, with no compensation increase. Greasy managers. Get ready to be lied to, manipulated, gaslit, blame for KPIs out of your control, and then witness management play favorites from day-to-day. Blind loyalty is paraded around as a virtue, while questioning anything puts you under scrutiny and earns you a one-way-ticket to being let go. Ironic that they claim to welcome free thinkers, because any mentality other than gulping Kool-Aid is openly mocked by higher ups. There's so much more to say, and if there weren't already some other honest reviews on here I would go into more depth, but you probably get the bigger picture by now. All the 5 star reviews on here were made 1-2 years ago when the company didn't have investors, and business was handled honestly. A lot changed, making Lower.com the worst job I've ever had in my professional career, and every day I'm happy I made it out. I wasn't fired like some people here, I quit on my own will. These negative reviews aren't all from people lashing out because they got burned, a lot of us truly "bought in" and dedicated months if not years into this company only to be treated like a fast food employee. Don't believe their social media team (although they admittedly do a phenomenal job of hyping this place up - too bad it's 99% lies), you either get out before it's too late or you become a miserable drone that mocks anyone who doesn't drink the Kool-Aid.

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Lower Response
3y
We appreciate you taking the time to provide your feedback. We lead with an open door policy and the experiences and feedback form our employees continue to be the catalyst we use for improvement. The experiences you describe are not aligned with our values and I would like to discuss them with you in more detail. Please reach out to me directly at bbettinger@lower.com.
3.0
Jun 30, 2022

Lower has potential

Recommend
CEO approval
Business Outlook

Pros

I am writing this review because there are not many software engineering reviews for Lower. Lower has changed drastically in the 8 months I have worked here. When I joined Lower, the engineering team was about 10 people. Lower hired a new CTO, ~25 engineers, some product people, and some IT folks in the span of a few months. We have launched a few new products this year already, and we have a great roadmap for the rest of 2022 and into 2023. Lower's brand team is great to work with. The engineering talent that Lower has is solid. I have been heavily involved in our interview process. Our recruiters are fantastic and finding quality talent, and the hires we have made are amazing at their job. Engineering management is good. Our CTO is fantastic, and we have a great VP of Eng and Director of Eng. I have worked with all of them at a previous company and they're great folks. If we can market our software well and continue to deliver value to the customer, I think Lower will crush Rocket and other competitors when the housing market rises again. We have the talent and potential -- we just need to execute well. Our team is still in the forming phase and figuring everything out. It's all greenfield.

Cons

There are some big downsides to Lower. Not going to sugar-coat anything here. 1. Pay and benefits are not on-par with the rest of the industry. If you're looking for FAANG-level compensation, do not apply. The 401k match is a joke. Healthcare is so-so. My personal salary is nice, but I know I could make more elsewhere. I had to fight and show other offers to get 4 weeks vacation. The company standard was bumped to 3 weeks. My original offer had 2 weeks. 2. The house market is potentially taking a nose dive as of June 30th of 2022. This isn't great for mortgage lenders. Engineering has not been impacted other than a hiring freeze, but morale has been low for the rest of the company because of layoffs. Lower's leadership has conducted themselves better than Better.com and other lenders that had MASSIVE layoffs. 3. I don't think other employees and executives outside of engineering understand the value that a good product organization can provide. Make no mistake -- Lower is not a tech company. Lower is an old-school mortgage lender masquerading as a trendy tech startup with cool T-shirts and a stadium. Our CEO has a background in traditional lending with Homeside, and I think we're still figuring out how to best leverage our newly-acquired engineering talent. Engineering is outnumbered by sales folks 25 to 1. Mortgage lending is a high-touch industry due to its nature, but I think we can do more to make our sales team more efficient and communicate our value internally as well as to our customers. 4. There were some "initiatives" that were fruitless and wasteful that launched soon after I joined. These initiatives were not started by engineering, but it was frustrating to see contractors hired to deliver a product that did literally 0. 5. We struggle to ship some features because we struggle to find someone who understands how the rest of the business operates start-to-finish. We still ship things that work well, it just takes longer than it should to track down X or Y person from operations who MAY have some idea who we should talk to and we often get referred to the person who we talked with originally. 6. When I first joined Lower, we let go or coached out several engineers. It was depressing.

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Lower Response
3y
Thank you for your feedback. Our Technology Team is the best in the business and we are looking forward to watching all that you accomplish! The team has made immediate impact over the last year in new products and also guiding the business in forming data driven decisions. We appreciate the suggestions and agree with you that engineering has significant value. Happy to have you on the team!
3.0
Jun 22, 2022
Recommend
CEO approval
Business Outlook

Pros

The people are great, and the office is a very high energy work environment.

Cons

Poor Retirement plans Poor compensation based on competitors You are replaceable and it feels that way so many do not stay Favoritism, as well as they have hired many people from outside the company rather than within.

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Lower Response
4y
Thank you for taking the time to provide your feedback. Our people are our greatest asset and their passion and drive can really be felt in energy in the office! We are always looking internally to elevate employees, so we are sorry to hear that hasn’t been your experience with us. We encourage you to discuss your concerns with your manager and/or HR so that we can work together to find a solution. We want to make Lower the best place you have worked. Your insight helps us make Lower.com a better company for all of our employees.
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