Lower reviews

3.6

58% would recommend to a friend

(684 total reviews)
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Dan Snyder

73% approve of CEO

60% positive business outlook

Lower has an employee rating of 3.6 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

684 reviews
2.0
Jul 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Overall my experience at Lower was pretty neutral. I learned a ton over the last couple of years I was there. The pros of working at Lower consist of: 1. Flexible schedule after proving yourself to management. It was nice to work from home and go in the office when I wanted to. 2. The friends I made at Lower. I made friends at Lower I will have for life. 3. Learning now to be self-reliant since Loan Officers had a lot of responsibility.

Cons

Lower is still a fairly new company so there is a lot of trial and error, which is understandable. I feel that a lot of the times upper management would try and reinvent the wheel, which to me is not necessary. I think Lower needs to stick to the basics, and learn how to keep their current, top producers happy. Some of the cons I experienced while working at Lower consist of: 1. Being undervalued as a top producer in the company and for the region I was under. This is due to the amount of favoritism upper management expresses toward only certain individuals. 2. The goal post is constantly moved. When you are able to hit a goal for a pay raise or promotion, the goal post moves. This happened to me more than once. 3. If you are offered any sort of “spot bonus” based on performance - there is no written documentation provided to make that “spot bonus” valid. I learned this the hard way when I had to basically beg for a bonus that I earned. 4. Upper management does not sell so they are out of touch when it comes to sales skills and what the loan officers are dealing with. There are no meaningful trainings to improve your skills and management seems to be going through the motions because they have to. 5. Very difficult to feel inspired because a lot of time is wasted on un-meaningful trainings and meetings. 6. Upper management gives you what you deserve as soon as you resign. 7. Realistically not a company you stay at long term if you want to level up in the mortgage industry. More of a starter company, good place to learn the basics of the industry.

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Lower Response
3y
We appreciate you taking the time to share your feedback. We value your feedback and are continuously looking at ways we can improve employee experience and communication. Our founders and many of the senior leadership team cut their teeth in the mortgage industry and understand the challenges of the roles and the industry. Our top producers are who make us a success and we celebrate them at Award Ceremonies and weekly all company calls. We’re happy to hear that you learned a lot while on the team and wish you success in your career!
1.0
Mar 10, 2022
Recommend
CEO approval
Business Outlook

Pros

This has held me over as a placeholder while I look for better opportunities elsewhere. The other employees were cool.

Cons

Again this was a placeholder, the pathetic "base salary" (it's really a draw you'll never cover) and the low BPS are not attractive for experienced loan officers. The wArM lEaDs (the piles of subprime credit score files) are hot garbage in a slowed down market and yet they keep spewing the "high growth, we're hiring new people" BS. Not one mortgage company in the country is busy enough right now to be bringing on dozens at a time. The software and systems used are antiquated and they use the cheap low end version of Salesforce. "Sales" trainings are laughable. Managers/Team Leads or "SVP's" as a they like to call themselves to inflate their egos, will not support you and will make you feel stupid when you're all still lost weeks in. SVP/AVPs at actual banks and reputable lenders would laugh if they witnessed this company. On top of all of these existing cons, if you are brought on as a remote employee, you will not be properly trained on any of it. We worked with the trainer for maybe two hours a day and were told to work through the curriculum for the other hours. It was absolutely demoralizing. Managers/Team Leads or "SVP's" as a they like to call themselves to inflate their egos, will not support you and will make you feel stupid when you're all still lost weeks in. I didn't speak to my team lead 1 on 1 for my entire first month and the first time I did it was a reminder of why I continued to spend any free time applying to legitimate companies.

3.0
Nov 12, 2021
Recommend
CEO approval
Business Outlook

Pros

-will hire with no experience and train you for the job. -happy hours and t shirts -growing company - centrally located in Columbus. -easy promotions early on.

Cons

-Extremely high employee turnover. - they check the box for benefits offered but they are all minimal. 401k match is 1.5% with 7 year vesting. - they have and will change the pay structure without notice when they feel. -false positive work culture. You will start out working normal hours and get promotions early. Then it takes a turn become a micromanagement environment with numbers that must be hit with working overtime.

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Lower Response
4y
Thanks for taking the time to leave a review. It's a priority of ours to help people from all backgrounds get into the mortgage industry and to promote from within. We appreciate the constructive feedback and are working on ways to improve communication to our team. If you would like to share more detail, please reach out to HR@lower.com.
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