Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lower

      Engaged Employer

      Lower reviews

      3.6

      58% would recommend to a friend

      (684 total reviews)
      avatar

      Dan Snyder

      73% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Career opportunities

      3.5

      Senior management

      3.5

      Compensation and benefits

      Lower has an employee rating of 3.6 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      684 reviews
      1.0
      Nov 1, 2021

      Not worth it

      Closer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cool cafe if you work at the main building. Cool coworkers for the most part.

      Cons

      The fact that people were leaving this company to go back to work in food service and retail during a global pandemic should tell you everything you need to know about this company

      avatar
      Lower Response
      4y
      Thanks for taking the time to leave a review. We appreciate the constructive feedback and would love to hear more specifics - please reach out to us at HR@lower.com.
      2.0
      Sep 17, 2021

      Just trying to be honest, for sales department or Loan officers only.

      Loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      First, yeah the office is very nice and the cafeteria is great, but that is if you even have the time to enjoy it... As a Loan officer (LO) you are glued to your desk, because lets be honest, you are in it for the commission and they are pretty hard about performance (yeah yeah I get it, it's part of sales). Now if you are lucky, you do not get to enjoy the beautiful office for a good reason, because you are buried in leads and too busy trying to convince a borrowers to go with Lower.com. Now if you are unlucky, you don't get to enjoy the office because you are praying to all the gods in the world at your desk waiting for a lead to get to you so you can make some money. The company claims they provide warm leads, but it's really just a department that calls out to leads they buy online, and the moment a human voice answers, they transfers it to an LO. During that time it is your job to show your worth and try to battle objections, and win over the customer. It's NOT a bad thing, because once again it is a sales job. But don't sugar coat it to your employees, be honest with them. I will say one of the biggest pro they have to offer is that they hire people right out of college. This means it gives many younger people a chance to get their foot into the mortgage/financial industry. They also pay for the NMLS testing and provide really really really and I repeat, very very good training classes and materials at no cost. That right there is very admirable for the company. The training style, manager, and the employees there are all very friendly and upbeat. You will truly make some long lasting friends there, and for the most part, working there is actually really fun because the of the friendly people. Now the company is also booming, they just received $100 Mil in funding, established Lower.com field, and hopefully career advancement opportunities will start to increase in the company later on. They are experiencing some growing pains for sure, and divided the sales division into a team that makes commission based on the percentage of the loan, and another team that makes a flat fee per loan. This greatly affected compensation as LO, but it is too early in the stage to tell if it will have a positive or negative impact on the employees. If the company can keep up their end of the bargain and generate a TON more organic leads on the flat fee team, then yeah, it should be great. If NOT, expect lots of people quitting in the near future.

      Cons

      Please do something about the benefits offered at the company. The 401k/retirement match is very poor, if the company truly cares about the employees and want to retain talent, then you have to be willing to take care of your employees in the long run. And 401k/retirement plan plays such a big role in an employees future well being. Try a better matching system. The health insurance is very expensive and the plan is just over all poor. Either decrease the cost for health insurance or increase the base pay a little bit so employees can actually live a comfortable life style during slower sales season. Work life balance can be very tricky. You work Monday 9-7, Tues-Thurs 9-6, and Fri 9-4 all with an hour lunch in between. But you really do not have the time to take the whole lunch. Overall the company deserves a 2.8/5 if I can truly rate it. It's new and gives young people opportunities, but with how it is set up, once those younger people gains a foothold in the industry, they will leave if Lower doesn't change their benefit and increase the base pay. There is nothing there that attracts an individual to stay for the long run. Once again, it is NOT a bad company, but I can't say it is a good one either. Definitely pros and cons.

      avatar
      Lower Response
      4y
      Thanks for taking the write a review. We appreciate the constructive feedback. We love to grow people and provide opportunities for our team members, starting with training! We're continuing to evaluate more ways to improve the employee experience and appreciate all the hard work our team puts in to assist our customers in the biggest purchase of their lives. If you have any further input, don't hesitate to reach out to HR@lower.com.
      1.0
      Oct 8, 2023

      Unexpected Layoff After Months of Training

      Client coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Initially promised growth opportunities. • Their communication was so infrequent that it really made you appreciate those rare moments when they did provide feedback.

      Cons

      Felt deeply betrayed after being laid off unexpectedly. • Worked diligently in an entry-level position for 7 months, only to face sudden unemployment. • The company displayed a lack of professionalism in handling employee relations. • Trust issues arose due to the abruptness of the layoff and lack of clear communication.

      avatar
      Lower Response
      2y
      We appreciate your input. We agree that it is imperative to uphold transparency and professionalism, which is why we provide various efforts of communication to the employees throughout each and every week, from Friday morning meetings giving an update on sales to weekly updates from our Operations team on what goals they have achieved and what they are working on. We also send out broadcasts to every individual in the company almost daily when there is an update within the company, in training or product material, or industry. While we encourage managers to have touch bases with their employees more frequently, we do hold annual reviews so that employees can receive feedback on their goals from the prior year and work with managers to develop new goals for the upcoming year.
      Viewing 118 - 120 of 684 Reviews
      Related searches: Lower jobs | Lower salaries | Lower benefits | Lower interviews
      ReviewsLower reviews

      Glassdoor has 719 Lower reviews submitted anonymously by Lower employees. Read employee reviews and ratings on Glassdoor to decide if Lower is right for you.