Lower reviews

3.6

58% would recommend to a friend

(188 total reviews)
avatar

Dan Snyder

73% approve of CEO

60% positive business outlook

Reviews by job title

188 reviews

Reviews about "Compensation"

Return to all reviews
4.0
Apr 3, 2023

We're All Ready to Move Forward

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Entrepreneurial spirit companywide, ownership down. -Good humans leading the company. Not perfect, but good-natured, caring, and involved. -This company has done a great job of attracting people who are fun to work alongside of. Even the most negative reviews highlight their relationships with co-workers as "lifelong friendships". It's rare for a workplace environment to operate that way. I can say it's definitely been true for me over the last 9 years. -Competitive pay. -WTF, hybrid, or FT in-office options available, depending on the employee's role and business channel. -Diverse channels of business have safeguarded against unfavorable market conditions more than once. -Opportunities for growth here are expansive. While it may not seem like there are many opportunities at the moment, the ownership team looks to promote from within in periods of growth. -If you're in retail sales, the ability to do your own DBA is pretty awesome. -Benefits plan is good if you are single without dependents.

Cons

Market Pains: -It's incredibly tough to be successful in mortgage right now, regardless of whether you're consumer direct, retail, or wholesale. -Leads are sparse, rates are higher than they've ever been since I started in this industry 13 years ago, investors are nit-picking every deal in post-closing, buyers don't have a lot of cash for down payment, and there's still not a ton of inventory. -Margin compression is making it really tough for lenders to be profitable right now and we need some help from the market to get to the other side of this and stabilize. -Between margin compression and inflation, it's tough for a lot of production folks to make ends meet right now. Company Pains: -This company tried to make good decisions for the business and employees when they were met with headwinds in 2022, but like so many other companies, made some missteps that hurt both the company's reputation and employee morale. Some of the actions taken resulted in negative attrition and loss of culture. -I've seen a lot of improvement so far in 2023, but the fractured nature of the company's business sometimes creates jealousy between sales and ops/corporate as well as between one division or channel of business and another. There have been lopsided practices that hurt morale - like having annual awards only given to a certain division of the business. This year the leadership has included all divisions. Would like to see that momentum continue to build. -Benefits plan if you carry the plan for the family is very expensive. -401k match is lackluster at best.

avatar
Lower Response
3y
We appreciate you taking the time to provide your feedback. Your examples will help us continue to make meaningful changes that move us forward.
1.0
Mar 15, 2023
Recommend
CEO approval
Business Outlook

Pros

easy daily tasks with not too much stress.

Cons

Poor management and poor pay

avatar
Lower Response
3y
I'm glad to hear you had the support and resources to do your job effectively. We appreciate the work you contributed to the team and wish you the best.
1.0
Mar 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Base pay was good but I think they made a mistake

Cons

High pressured sales. Encouraged to put people in bad loans. I left to preserve my NMLS reputation.

avatar
Lower Response
3y
We would like to hear more about what you're experiencing. I encourage you to reach out to hr@lower.com to provide feedback on your experience. Lower has a dedicated Quality Control team that ensures all loans are adding benefit to our borrowers and meets guidelines. We sell our loans to investors who would not buy "bad loans". In a Loan Consultant sales role, your job is to highlight the benefits for borrowers and close the loan. You are held accountable to meeting sales expectations. However, getting the sale should never come before unethical behavior.
Viewing 19 - 21 of 188 Reviews

Glassdoor has 719 Lower reviews submitted anonymously by Lower employees. Read employee reviews and ratings on Glassdoor to decide if Lower is right for you.