Loyal Source reviews

3.1

51% would recommend to a friend

(396 total reviews)

Brian Moore

47% approve of CEO

51% positive business outlook

Loyal Source has an employee rating of 3.1 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Loyal Source employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

396 reviews
1.0
May 31, 2025

Amazed

Recommend
CEO approval
Business Outlook

Pros

After working for loyal source for the last several years, I honestly have a hard time of thinking of something positive to say. I want to say the pay is higher than industry average for EMTs but overtime is impossible here. PTO and sick leave is nice but anytime you call out, while following policy, you're risking getting written up. About 10% of the field personnel are absolutely lovely, intelligent, folks who made this job tolerable.

Cons

Oh, the list of cons I have for this company! This company used to be working for a "humanitarian" cause but now it's just a money maker for corporate using federal dollars. Relentless lawsuit after lawsuit to try and bully clients into longer contracts. This causes instability for us as employees and you can quite literally be laid off at a moments notice. But don't worry because you too as an employee will occasionally be threatened with legal action if you don't vow to surrender all your loyalty to LSGS. The medical protocols at this company, in the capacity that I work in, are an absolute joke and out of touch with reality. I've never seen such abhorrent care any where else and I personally feel so guilty because I haven't been able to do everything I know how to do, when I know the patient needed it. A lot of the clinical support staff are hopelessly lost and in need of basic retraining. About 65-75% of the Nurse Practitioners you'll deal with here are the most incompetent in the industry and has made me decide to never personally see a NP as my healthcare provider.

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Loyal Source Response
1y
Thank you for taking the time to share your detailed feedback with us. We value the years you've dedicated to working with Loyal Source and your perspective is invaluable in helping us identify areas for improvement. We are genuinely concerned to hear about the challenges you've faced. We aim to provide a supportive and stable work environment, and it's clear from your feedback that we have areas to improve, particularly regarding clinical support and communication between corporate objectives and field staff experiences. Thank you again for your candid feedback and for being part of our team for many years. We wish you the best in your future endeavors.
5.0
May 28, 2025

Highly recommend!!

Recommend
CEO approval
Business Outlook

Pros

My time at Loyal Source was nothing but extremely positive. I started out as an intern and then transitioned straight into full time. My marketing manager was truly the best manager I could've asked for. He gave me grace and advocated for me when I needed it. I had no experience in marketing when he took me on and built me up from there. The people at the company are also amazing and I made some really great friendships. This was my first job out of college and now I have incredibly high expectations for my next jobs going forward. I got extremely lucky. I 1000% recommend working here!

Cons

Bring back 2 wellness walks!

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Loyal Source Response
1y
We greatly appreciate your time spent with us and your review. We'll be sure to share your review with our marketing leadership, as your positive experience reflects the standard we aspire for all employees. We wish you the very best in your future endeavors.
1.0
May 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Nothing is good about this place

Cons

Upper Managment will not let you do your job they try to run everything with little known of that positions unorganized and no direction

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Loyal Source Response
1y
Thank you for your feedback. We're disappointed to hear about your experience with management, as we aim to combat micromanagement and promote accountability. We encourage anyone who feels unsupported by their direct manager to reach out to our leadership or HR team, so we can collaboratively work toward a solution.
Viewing 49 - 51 of 396 Reviews

Glassdoor has 519 Loyal Source reviews submitted anonymously by Loyal Source employees. Read employee reviews and ratings on Glassdoor to decide if Loyal Source is right for you.