Loyal Source reviews

3.1

51% would recommend to a friend

(395 total reviews)

Brian Moore

47% approve of CEO

51% positive business outlook

Loyal Source has an employee rating of 3.1 out of 5 stars, based on 395 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Loyal Source employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

395 reviews
1.0
Apr 4, 2026

Overworked and underpaid

Recommend
CEO approval
Business Outlook

Pros

Providing services to veterans daily.

Cons

I have no idea where to start....Management expects you to work more than 8 hours per day to complete the unrealistic workload. The advertised salary range is very misleading. The pay rate changed to a lower base salary and incentive program that is difficult to earn and track as the criteria has changed a few times. It is hard to use PTO and there are restrictions around using PTO around Federal holidays and how many employees can take time off at one time. Management is unresponsive; they would rather replace than retain employees. They micromanage your time and do not provide adequate time for trainings or meetings.

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Loyal Source Response
2mo
Thank you for taking the time to share your feedback and for supporting our mission to serve our Veterans. We’re sorry to hear about the challenges you described and recognize that your experience did not align with our commitment to transparency, fair compensation, reasonable workloads, and employee well-being. Please know that your feedback has been shared with our leadership team, and we are reviewing the concerns raised. Our HR team is also available to provide additional support and ensure concerns are heard as we work to improve the overall employee experience.
5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work/Life balance is exceptional. I truly enjoy my work. It is an honor serving our Veterans, and working for a company that truly values our Veterans and employees.

Cons

I truly have no negative comments.

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Loyal Source Response
2mo
Thank you for taking the time to share such a thoughtful review. We're grateful to hear you enjoy your work, value work-life balance, and feel honored to serve our Veterans, that mission is at the heart of what we do. We truly appreciate your recognition of how much we value our employees. Thank you for your suggestion regarding a bonus program. We welcome feedback like this and will be sure to share your recommendation with our leadership team as we continue to look for ways to recognize and support our leaders.
1.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros at all.

Cons

This company is horrible. Run in the opposite direction.

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Loyal Source Response
2mo
Thank you for your review. We're sorry that your experience did not meet expectations. We're always looking for ways to improve, and specific examples of what went wrong would be incredibly helpful for us to understand your concerns. If you're open to it, we'd appreciate the opportunity to learn more about your experience at hr@loyalsource.com. We wish you the best in your future endeavors.
Viewing 10 - 12 of 395 Reviews

Glassdoor has 518 Loyal Source reviews submitted anonymously by Loyal Source employees. Read employee reviews and ratings on Glassdoor to decide if Loyal Source is right for you.