Loyal Source reviews

3.1

53% would recommend to a friend

(130 total reviews)

Brian Moore

49% approve of CEO

53% positive business outlook

Reviews by job title

130 reviews

Reviews about "Compensation"

Return to all reviews
3.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

-Willing to hire with minimal experience -lots of professional development trainings and opportunities -good company culture -fridays are half days from home -lots philanthropy efforts to get involved with

Cons

-low pay -benefits are mid at best

avatar
Loyal Source Response
6mo
Loyal Source appreciates your candid feedback. We're glad to hear you value our professional development opportunities, company culture, flexibility, philanthropic efforts, and half-day Fridays. We understand your concerns regarding compensation and benefits, and your input is important as we work to balance engagement initiatives with competitive pay and benefits. Your feedback will be shared with leadership, who are actively reviewing these areas to ensure we continue building a great workplace.
5.0
Dec 22, 2025

Good pay

Recommend
CEO approval
Business Outlook

Pros

Easy job good pay good PTO

Cons

Long hours, short breaks, lots of sick calls

avatar
Loyal Source Response
6mo
Thank you for your 5-star review. We are happy to hear you appreciate the pay, PTO, and overall ease of the role. Your feedback on long hours, breaks, and sick calls is valuable and will be reviewed with leadership to ensure policies remain fair and supportive. Thank you for being an essential part of our team!
1.0
Nov 8, 2025

Very deceitful hiring process

Recommend
CEO approval
Business Outlook

Pros

Helping vets access benefits is rewarding. IT staff was responsive.

Cons

Recruiter presented the position in a way that is not at all in line with the reality when you start to work. Literally every detail was incorrect except for the base salary. Number of evaluations per day to make base salary, time allowed to submit them and number of hours on schedule were all way off. Examiner position is basically a 60 hour per week job with base salary more appropriate for a 30 hour per week job. There are supposed to be operation managers but they are not seen. There are supposed to be examiner trainers to help new hires but they are too busy interviewing more new hires to replace the ones leaving due to their feeling tricked in the hiring process There was a lot of talk about employees forming a union, nonprofessional staff are treated just as badly. I hope they do form a union. Maybe wait until it is unionized to apply. Their canned responses to comments on here are laughable as they keep doing the same things.

avatar
Loyal Source Response
8mo
We appreciate your detailed review. We're glad you found helping veterans rewarding and appreciated the responsiveness of our IT team. We regret to hear that your experience didn't match your expectations, and that's something we take seriously. We're always working on improvements to communication and support, though meaningful progress takes time. Your input helps guide these efforts and we welcome additional insight at hr@loyalsource.com. We also encourage any team member to reach out regarding concerns of unfair treatment, as this goes against company policy and will be investigated. Thank you for your time with us and helping us move forward.
Viewing 10 - 12 of 130 Reviews

Glassdoor has 524 Loyal Source reviews submitted anonymously by Loyal Source employees. Read employee reviews and ratings on Glassdoor to decide if Loyal Source is right for you.