Loyal Source reviews

3.1

51% would recommend to a friend

(397 total reviews)

Brian Moore

47% approve of CEO

51% positive business outlook

Loyal Source has an employee rating of 3.1 out of 5 stars, based on 397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Loyal Source employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

397 reviews
1.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

None that I could perceive.

Cons

They sent me a work laptop that was not functioning. I spent hours on the phone with IT and the laptop was still not working properly. The computer screen would suddenly shrink and all I could see was the source code running in the background. I had work on the training on my personal laptop. If you tell them something they dont want to hear, they don’t respond or they lie. A terrible, terrible place to work.

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Loyal Source Response
1mo
Thank you for sharing your experience. We understand how frustrating technical issues can be, especially early on, and we’re sorry for the disruption you encountered. Our IT team is available to support employees and replace equipment when needed. We also want to clarify that Loyal Source does not require employees to leave reviews; we simply encourage open feedback so we can continue improving. We appreciate your feedback and wish you the best moving forward.
1.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros at all.

Cons

This company is horrible. Run in the opposite direction.

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Loyal Source Response
2mo
Thank you for your review. We're sorry that your experience did not meet expectations. We're always looking for ways to improve, and specific examples of what went wrong would be incredibly helpful for us to understand your concerns. If you're open to it, we'd appreciate the opportunity to learn more about your experience at hr@loyalsource.com. We wish you the best in your future endeavors.
2.0
Mar 24, 2026

The only constant is the change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helping veterans is always a benefit.

Cons

Never rely on policies or procedures to be what you are told they are. They will have changed by the time it makes it down the chain.

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Loyal Source Response
3mo
Thank you for sharing your feedback and for recognizing our mission to support veterans. We understand your concerns around changing policies and communication as the organization grows. Growth brings opportunity, but it’s critical that we maintain clarity, consistency, and retain the people who helped build our success. Your insight is appreciated and will be taken into consideration as we continue to grow our mission serving our nations veterans.
Viewing 133 - 135 of 397 Reviews

Glassdoor has 520 Loyal Source reviews submitted anonymously by Loyal Source employees. Read employee reviews and ratings on Glassdoor to decide if Loyal Source is right for you.