Loyal Source reviews

3.1

51% would recommend to a friend

(395 total reviews)

Brian Moore

47% approve of CEO

51% positive business outlook

Loyal Source has an employee rating of 3.1 out of 5 stars, based on 395 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Loyal Source employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

395 reviews
5.0
Mar 6, 2026

Good company

Recommend
CEO approval
Business Outlook

Pros

I have enough admin time to complete exams by EOD, examiner trainers available daily to help with exam questions, managers and coworkers have been pleasant to work with. Pay is good and incentives make it even better. The job is very doable. Paid travel.

Cons

I have no cons at all.

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Loyal Source Response
3mo
We appreciate your feedback! We're delighted to hear you feel supported by your trainers and team, and we're proud to prioritize training initiatives. We're also glad the role, incentives, and travel benefits are service you well. We remain committed to enhancing our policies and flexibility wherever possible. Thank you for your feedback that helps us grow, and for the support you bring to our mission!
5.0
Mar 6, 2026

I feel very appriciated!

Recommend
CEO approval
Business Outlook

Pros

I have worked at other employers who do not make their employees feel appreciated. Since day 1 of working here I have felt that my time and contributions matter. I feel that I am very fairly compensated for what I do. I make about 2 times the amount as I did at my last employer. I have felt like I have value to the company starting at the very top from the CEO down. My work life balance is so much better compared to the company I worked for prior to working for Loyal Source. I absolutely LOVE working with the Veterans I get to help.

Cons

I honestly cannot think of anything that stands out.

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Loyal Source Response
3mo
Thank you for your time and review! We're so glad you feel appreciated and supported. Your passion for serving Veterans means a great deal to us and our mission. We also appreciate your feedback on local healthcare options. While operating nationally presents unique challenges, feedback like yours helps us continue exploring ways to improve benefits for all employees. Thank you for the impact you make every day.
4.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

• Dedicated to Veterans Only – You work exclusively with veteran populations, allowing for focused, meaningful care without the distractions of mixed patient panels. This creates a highly mission‑driven clinical environment where providers develop expertise in veteran‑specific conditions and build stronger continuity in the evaluation process. • Incentive Pay Opportunities – An incentive structure that rewards performance, efficiency, and adherence to operational metrics with predictable monthly incentive pay. This model promotes autonomy and productivity, giving providers control over their earnings. What you put in is what you get out. • No Weekends – A predictable Monday–Friday schedule supports work‑life balance, consistency, and personal stability. This structure helps prevent burnout and makes it easier for providers to manage family schedules and personal commitments. • No On‑Call Duties – With no after‑hours, overnight, or emergent callback responsibilities, providers benefit from uninterrupted personal time and reduced stress, allowing for a healthier work/life separation. • No Treatment Plans Required – The workflow is streamlined to focus on evaluations and documentation without the burden of long‑term treatment planning. This allows providers to use their clinical expertise efficiently without the ongoing management responsibilities required in traditional healthcare roles. • Mission‑Driven Work – Contributing to the health and wellbeing of veterans is both personally and professionally fulfilling. Providers have the opportunity to support a population that served the nation, creating a strong sense of purpose and pride in their daily work. • Predictable Scope and Structure – The role offers a consistent, well‑defined scope of practice with established expectations, making day‑to‑day responsibilities clear and reducing variability and administrative frustration.

Cons

• Poor Recruitment Communication and Transparency – Initial and ongoing communication from recruiters may be inconsistent, delayed, or lacking in clarity, making onboarding and contract details less transparent than desired. • Limited Benefits for Healthcare Providers – Benefit packages for clinicians/healthcare providers are comparatively minimal, especially relative to other healthcare employers. • High Medical, Dental, Life Insurance, and Vision Premiums – Health insurance options can be costly, reducing take‑home pay and offsetting some of the value of incentive‑based compensation structures. • No 401(k) Match – Retirement benefits are limited, with no employer matching contributions, which can impact long‑term financial planning. • Minimal PTO and Sick Leave – Paid time off is limited, and sick leave allowances are limited, leaving providers with less flexibility for illness, personal needs, or work‑life balance. • Lack of CME Support – No provided continuing medical education funds or reimbursement for required credits, compelling clinicians to pay out‑of‑pocket to maintain licensure. • No Support for Provider Relicensure – State licensure renewals, certifications, and related professional costs are not reimbursed, creating additional personal financial expense for maintaining credentials. • Incentive‑Based Structure May Reduce Benefit Value – The pay model focuses heavily on incentives, which often results in reduced employer‑paid benefits and higher employee‑borne costs.

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Loyal Source Response
3mo
Thank you for taking the time to share such a detailed and thoughtful review. We truly appreciate your recognition of the mission-driven work our teams do in support of Veterans, as well as the aspects of the role that have positively impacted your experience so far. Providing meaningful, structured, and purpose-centered work is a priority for us, and we're glad to hear this has been reflected in your day to day. We also want to acknowledge the constructive feedback you provided regarding communication, benefits, and professional support. These insights are incredibly valuable as we continue refining our programs. Our leadership team remains committed to a supportive and transparent workplace and maintains an open-door policy, welcoming continued conversation to ensure clinicians feel supported, informed, and empowered. Thank you again for your commitment to our mission and for serving our Veterans. Reviews like yours help us guide our ongoing enhancements.
Viewing 19 - 21 of 395 Reviews

Glassdoor has 518 Loyal Source reviews submitted anonymously by Loyal Source employees. Read employee reviews and ratings on Glassdoor to decide if Loyal Source is right for you.