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Lucanet

Engaged Employer

Lucanet reviews

3.6

65% would recommend to a friend

(56 total reviews)

Elias Apel

91% approve of CEO

61% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.6

Senior management

3.5

Career opportunities

3.4

Compensation and benefits

Lucanet has an employee rating of 3.6 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lucanet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

56 reviews
2.0
Sep 23, 2024

Great working culture but too many changes from the management side

Senior performance marketing manager
Recommend
CEO approval
Business Outlook

Pros

- Great working culture - Colleagues always supportive - Lots of people from who to learn

Cons

- Too many changes in a very short time - Not clear plan and goals - Investor too pushy and, in my opinion, that. could led to take the wrong decisions

avatar
Lucanet Response
1y
Hi there, Thank you for your feedback. We're glad to hear that you feel comfortable at Lucanet and appreciate our team. We believe our people are our greatest asset. We understand your concerns and are continuously working on improving as a company as well as ensuring everyone is aligned and informed. We invite you to reach out to your lead or to us directly to work together on ways to improve as a team and company, for example via our feedback channel at yourfeedback@lucanet.com. Best regards, Your People Team
1.0
Sep 13, 2024

internal issues have gone downhill.

Consultant
Recommend
CEO approval
Business Outlook

Pros

Base Pay is comparable to other roles. Flexible working really is flexible. Our peer colleagues are generally good.

Cons

Surveys and feedback are not listened to or actioned. Bonus structure is set unachievably too high and this unmotivated the team. Colleagues no longer want to help each other as we are all out for their own bonusses. Metrics and performances are not shared regularly and if they are it's with an email. Email communications from the board remain the main stream which isn't good at portraying their vision or thoughts. Only positive feedback is discussed - negative feedback is not listened to. Team leads take feedback onboard and pass it up to senior staff who have the power to make changes, however those who can make changes don't. Benefits in certain markets are not equal to other markets, nor comparable within the market. Matrix structure has not worked. These changes have lead to unvomited teams, there's poor communication between teams and this has resulted in issues throughout the customer journey.

avatar
Lucanet Response
1y
Hello, Thank you for your feedback. We regret that your experience is not meeting your expectations. We understand that the change to a matrix organization structure has been challenging for some teams. This is a process, and we are committed to taking our people on this journey with us. Please use our feedback channel at yourfeedback@lucanet.com or get in touch with us via our internal channels. Best, Your People Team
3.0
Sep 5, 2024

Nvt

Customer success manager (csm)
Recommend
CEO approval
Business Outlook

Pros

Young and new company because of acquisitions

Cons

Chaotic due to not having a clear obejcetive

avatar
Lucanet Response
1y
Hi there, Thank you for your feedback. We're glad you enjoyed the flexibility while working with us. We understand that transformation isn’t always easy. To ensure everyone feels supported, we appreciate feedback and encourage direct input to supervisors or participation in our employee survey. All the best for the future. Best, Your People team
Viewing 13 - 15 of 56 Reviews
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Glassdoor has 100 Lucanet reviews submitted anonymously by Lucanet employees. Read employee reviews and ratings on Glassdoor to decide if Lucanet is right for you.