Is Lumen a good company to work for as a Inbound Sales Associate?

Inbound Sales Associate professionals working at Lumen have rated their employer with 2.1 out of 5 stars in 27 Glassdoor reviews. This is a lower than average score with the overall rating of Lumen employees being 3.3 out of 5 stars. Search open Inbound Sales Associate Jobs at Lumen now and start preparing for your job interview by browsing frequently asked Inbound Sales Associate interview questions at Lumen .

Does Lumen pay Inbound Sales Associate employees well?

Inbound Sales Associate professionals rate their compensation and benefits at Lumen with 3.1 out of 5 stars based on 27 anonymously submitted employee reviews. This is 9.2% worse than the company average rating for salary and benefits. Find out more about Inbound Sales Associate salaries at Lumen.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (150) , Manager (102) , Network Technician (86) , Project Manager (86) , Customer Service Representative (84) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (59) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 663 reviews)); "Good work life balance and flexible" ((in 630 reviews)); "Regardless of other comments pay is good (historically higher than average for Denver) generally." ((in 474 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 457 reviews)); "good culture and feels like a team" ((in 188 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 377 reviews)); "Senior leadership from CenturyTel still have the "Old Bell Company" mentality where employees and customers should be seen/pay their bills and not be heard." ((in 157 reviews)); "Layoffs and restructuring are constant." ((in 153 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 137 reviews)); "No training and no escalation processes for when a new employee needs on the job help." ((in 134 reviews))

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Lumen

Lumen Inbound Sales Associate reviews

2.1

4% would recommend to a friend

(27 total reviews)

Kate Johnson

Not enough data to show CEO approval

2% positive business outlook

Ratings by category

3.1

Compensation and benefits

2.2

Work/Life balance

2.1

Culture & values

2.1

Senior management

1.2

Career opportunities

Inbound Sales Associate employees have rated Lumen with 2.1 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Inbound Sales Associate professionals have an average working experience there. Lumen is rated 43% below average by Inbound Sales Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

27 reviews

3.0

Mar 28, 2013

Decent company tough starting

Sales and care associate (call center) inbound

Recommend

CEO approval

Business Outlook

Pros

benefits are good, people are good.

Cons

pay is below area to for starting salary

3.0

Nov 10, 2012

Overall a good experience if you want to learn how to sell product, just strive to remain ethical.

Sales and care associate (call center) inbound

Recommend

CEO approval

Business Outlook

Pros

The pay rate is fairly good and if you are able to exceed the set expectations and sell a lot, the monthly commission is a great motivator. The core values that are taught and posted all over are well written and provide integrity for the company.

Cons

Management pressures you to sell, and sets unrealistic quotas that seem to favor only the company. Stress levels are high because the threat of losing your job is constantly a risk if you are not pushing the product. Sometimes the calls you receive are bad, and seemingly impossible to market anything when the majority of callers are complaining about the bills.

2.0

Apr 28, 2012

My job there is OK

Sales and care associate (call center) inbound

Recommend

CEO approval

Business Outlook

Pros

I like working in telecommunications and its nice to be working with newer products such as high speed internet.

Cons

The company seems to be bleeding customers.

Viewing 22 - 24 of 27 Reviews

Jobs at Lumen

Senior Planning Engineer

Account Manager Sr - SLED

OPERATIONS TECHNICIAN III - PUB SEC

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Lumen

Lumen Inbound Sales Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Decent company tough starting

Overall a good experience if you want to learn how to sell product, just strive to remain ethical.

My job there is OK

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