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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,790 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      8K reviews
      1.0
      May 17, 2017

      Worst company you could ever work for

      Lead commercial account executive30000
      Recommend
      CEO approval
      Business Outlook

      Pros

      Regular pay check. Paid time off. Big company with insurance benefits. Has some decent training for new employees. Not many.

      Cons

      Management treats you like dirt. They track you on your cell phone and iPad. They read all your emails and listen to all your calls. They call customers to verify that you actually met with them. They flat out lie to customers. Office is downtown. Parking is $12 a day, not covered by CenturyLink!!!

      4.0
      May 1, 2017

      Two steps forward, one step back

      Lead software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very Agile, Opportunities to cross train, Peers are very helpful. Fun environment if you're on the right team.

      Cons

      Not all teams are embracing the agile methodology. Development is being dragged kicking and screaming back into the corporate red tape. Lots of departures as a result. Constant Re-orgs. Vision for what the product should be keeps changing. Fragile legacy infrastructure.

      1.0
      Apr 22, 2017

      Could be better

      Customer service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work with some good guys. Easily make $100k a year with forced OT all year long. Never a dull moment

      Cons

      Management is the worst. The people running this area should be fired. Absolute wastes of oxygen. Beatings will continue until the moral improves mentality. Unifying principals are a joke.

      Viewing 355 - 357 of 7,790 Reviews
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      ReviewsLumen reviews

      Glassdoor has 8,440 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.