Lumen reviews

3.4

57% would recommend to a friend

(7,791 total reviews)
avatar

Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Feb 24, 2016

Ehhhh.

Recommend
CEO approval
Business Outlook

Pros

CenturyLink provides standard benefits. Overall corporate culture is good.

Cons

Massive changes each year. Can't get any traction, because of constant message changes and account changes. The compensation plan is impossible to figure out.

3.0
Jan 25, 2016

Senior IT Engineer

Recommend
CEO approval
Business Outlook

Pros

Working from home. Somewhat decent salary. There isn't much else to say about this company.

Cons

Management does not know how to manage and always changing directions. There is no work life balance here. Always need to be available.

2.0
Jan 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Vacation/PTO, health care/insurance benefits are all pretty decent.

Cons

Layoffs have killed any job security and left most groups understaffed. NO direction and leadership from Management. No training Jobs are being moved overseas. (Philippines and India.)

Viewing 385 - 387 of 7,791 Reviews

Glassdoor has 8,440 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.