Lumen reviews

3.4

57% would recommend to a friend

(7,791 total reviews)
avatar

Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Mar 9, 2016

Benefit: Working from Home

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As stated in the title, the only benefit is the working from home.

Cons

Training is not complete. Focus sales not customer issues. Transferring customers is the option to move on due to you need to make sales, even if issue is never resolved. Resources are not up to date so have to rely on others for answers.

1.0
Mar 4, 2016

Greedy, uncaring company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are good, pay is horrible for most new hires and most positions.

Cons

There is nothing good I can say about this company.

Viewing 382 - 384 of 7,791 Reviews

Glassdoor has 8,440 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.