Lumen reviews

3.4

57% would recommend to a friend

(7,791 total reviews)
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Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Jan 19, 2025

Work life balance

Recommend
CEO approval
Business Outlook

Pros

All good if the manager and project lead support you.

Cons

No cons as of now with performance.

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Lumen Response
1y
Thank you for sharing your feedback with us. We value your input. We play to win, and we're happy to have you on board the team.
5.0
Jan 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, great management, opportunity to move up.

Cons

Lots of layoffs and re-orgs like other large companies.

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Lumen Response
1y
Thank you for taking the time to write a review. We're happy to know that you valued the work benefits. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.
1.0
Jan 19, 2025

horrible company, selling assets

Recommend
CEO approval
Business Outlook

Pros

teammates good to work with

Cons

pay way below average, no pay increases for years. Executive teams care little about the worker bees

avatar
Lumen Response
1y
Thank you for sharing your thoughts. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.
Viewing 406 - 408 of 7,791 Reviews

Glassdoor has 8,440 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.