Lumen reviews

3.4

57% would recommend to a friend

(7,795 total reviews)
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Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Oct 3, 2014

Disappointing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Was once a good company to work for. Before Centurylink took over

Cons

Sense the take over from Quest this company has done nothing but cut benefits and wages of the Union and non union work force. They(Glenn Post) are in it only to line their pockets the mangers are sheep and do not stand up for anything. In Denver there has been over 200 layoffs this year alone and they continue to send jobs over seas. They continue to break the contract knowing that by the time it goes to court it is to late for the employee or their families to recover. They do NOT hold them selves accountable for the seven "Unifying Principles" they want their employees to work by. The famous term they use while laying off or firing somebody is "think of the company"

1.0
Sep 17, 2014

Bad company

Recommend
CEO approval
Business Outlook

Pros

None management treats employees and customers poorly.

Cons

Bad management. No one knows what is going on in the company.

2.0
Aug 18, 2014

Join the 21st Century!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and employees who want to do a good job.

Cons

Guiding principles are just words on paper. Policies coming down from senior management make clear that they do not believe in anything but more profit at less cost, regardless of the toll on employees. We seem to be going backwards with regard to internal company policies and procedures.

Viewing 430 - 432 of 7,795 Reviews

Glassdoor has 8,444 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.