Lumen reviews

3.3

55% would recommend to a friend

(1,790 total reviews)
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Kate Johnson

67% approve of CEO

48% positive business outlook

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2K reviews

Reviews about "Compensation"

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4.0
Aug 1, 2022

Great company to work for!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, wonderful supervisors and peers to work with. and a great remote working environment

Cons

Constant changes in technology, short-staffed techs, long wait times for customer appointments, updated internal systems needed

2.0
Jul 31, 2022
Recommend
CEO approval
Business Outlook

Pros

There are some good people

Cons

Too many areas of dysfunction, so many questionable or flat out bad decisions made; lack of real commitment to excellence; lip service on caring about employee well-being, while there’s no pay raises for years (6 and counting), during which they actually cut pay for most...

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