Lumen reviews

3.4

56% would recommend to a friend

(7,796 total reviews)
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Kate Johnson

68% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Mar 11, 2023

maybe some hope

Recommend
CEO approval
Business Outlook

Pros

New CEO brings long awaited change to outdated style of fearful leadership that pits employees againt one another for a "forced attrition" rank and stack performance model

Cons

A majority of leaders who have gutted growth, innovation, and morale for self interest are still in charge, pretending to be part of the change, and sqeezing every last drop of Power by FEAR.

1.0
Mar 6, 2023

RUN

Recommend
CEO approval
Business Outlook

Pros

At one time a lot. But recently nothing.

Cons

Absolutely everything that can go wrong is going wrong

3.0
Mar 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits, meaningful work, good people

Cons

Out of touch strategy to improve business (do not possess a CI mentality, top down management, tons of waste/rework and bleeding big bucks with poor leadership and poorer vision). Failure to attract/retain high quality and caliber people. Crushing starting salary, only select employees get merit/performance raises unless you are union, short staffed and zero training.

Viewing 487 - 489 of 7,796 Reviews

Glassdoor has 8,445 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.