Lumen reviews

3.4

56% would recommend to a friend

(7,800 total reviews)
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Kate Johnson

68% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Oct 10, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

Work life balance Reasonable hike Leave policy WFH policy

Cons

Not much perks like other product based companies.

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Lumen Response
1y
Thank you for leaving a thoughtful review about your time at Lumen. We appreciate your feedback to help us improve. We're glad to hear that you are enjoying the work benefits. We're glad to have you on board with us!
3.0
Oct 10, 2024

Decent but bogged down

Recommend
CEO approval
Business Outlook

Pros

Nothing moves too fast, expectations are not super high, people are generally nice.

Cons

Some teams expect weekend work. Lots of technical debt on certain teams. And organization shakeups lead to gaps in knowledge.

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Lumen Response
1y
Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about technology. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We're happy to have you on the team!
4.0
Oct 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Small company feel with good culture and team

Cons

Lots of changes, reorganizing and structure since 2022

avatar
Lumen Response
1y
Thank you for being open with us. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We wish you all the best with the next step in your career!
Viewing 556 - 558 of 7,800 Reviews

Glassdoor has 8,449 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.