Lumen reviews

3.4

56% would recommend to a friend

(7,800 total reviews)
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Kate Johnson

68% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Oct 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance, lack of pressure. Hybrid Work Environment.

Cons

Lack of Direction and overall company objectives, it is a telecom company. Compensation also lesser than industry standards. Promotions take time.

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Lumen Response
1y
Thank you for your insight into working at Lumen. We hope that you continue to enjoy the work benefits. We hope you felt comfortable reaching out to your manager to discuss your concerns. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. We're happy to have you on the team !
2.0
Oct 8, 2024

Significant headwinds

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong connections and good executive visibility

Cons

Constantly rotating senior executives, having 4-6 bosses in one year not uncommon. Significant spending on management consultants. Best plan has been to pull more fiber cable through more conduit.

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Lumen Response
1y
Thank you for being open with us. We need feedback to learn about how we can improve. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.
1.0
Oct 7, 2024

Poor management

Recommend
CEO approval
Business Outlook

Pros

company provided truck. hands on learning.

Cons

poor management. not much room for growth. if management doesn't like you he will give your bonus to his favorites on the team.

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Lumen Response
1y
Thank you for taking the time to write a review. We're glad to hear that you're enjoying the hands-on learning experience. We hope you felt comfortable reaching out to your manager to discuss your concerns. This will help us more clearly take any necessary action. Best of luck to you in your career!
Viewing 559 - 561 of 7,800 Reviews

Glassdoor has 8,449 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.