Lumen reviews

3.4

56% would recommend to a friend

(7,800 total reviews)
avatar

Kate Johnson

68% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Sep 19, 2024
Recommend
CEO approval
Business Outlook

Pros

incentives and salary is good

Cons

Stressful environment especially for customer support employees, no employee benefit.

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Lumen Response
1y
Thank you for leaving an honest review. We're happy to know that you valued the compensation. Lumen is committed to creating a supportive culture that prioritizes employee's physical, mental, financial, social, and professional well-being. Empowering all employees to thrive personally and professionally by connecting them to resources, programming, and a supportive community helps create a healthier, happier, and more resilient workforce. Our Well-being at Work programs provide information, resources, tools, events, and connection to Lumen benefits, so you can nurture your individual well-being, enabling each employee to feel and function at their best.
3.0
Sep 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work and good benefits

Cons

Lower pay compared to many tech companies

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Lumen Response
1y
Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the work benefits. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Thank you for all the time you spent at Lumen!
5.0
Sep 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Good work life balance in Lumen it India Pvt Ltd.

Cons

Nothing, I doesn't feel any issue till now.

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Lumen Response
1y
Thank you for sharing your feedback with us. We need feedback like yours to continue to make Lumen a great place to work. We're glad you're enjoying the work-life balance. We're happy to have you on the team!
Viewing 592 - 594 of 7,800 Reviews

Glassdoor has 8,449 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.