Lumen reviews

3.4

56% would recommend to a friend

(7,800 total reviews)
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Kate Johnson

68% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Sep 17, 2024
Recommend
CEO approval
Business Outlook

Pros

remote works is okay sometimes

Cons

really bad management at the top

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Lumen Response
1y
Thank you for taking the time to write a review. Because of feedback like yours, we get better every day. We hope you feel comfortable reaching out to your manager to discuss your concerns. We're happy to have you on the team !
3.0
Sep 17, 2024

Meh

Recommend
CEO approval
Business Outlook

Pros

Great team, great work/life balance.

Cons

Upper management has no idea what's going on.

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Lumen Response
1y
Thank you for taking the time to write a review. We're glad you enjoyed the work-life benefits. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We wish you all the best with the next step in your career!
2.0
Sep 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits - insurance, PTO, etc. It's a job...

Cons

Constant state of reductions, no job security, underpaid for what you are asked to do - as they keep laying others off and just want you to pick up their work along with yours, senior leadership no longer cares about their employees just themselves, stressful

avatar
Lumen Response
1y
Thank you for your transparency about your experience. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.
Viewing 595 - 597 of 7,800 Reviews

Glassdoor has 8,449 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.