Is Lumen a good company to work for as a Sr. Software Engineer?

Sr. Software Engineer professionals working at Lumen have rated their employer with 3.5 out of 5 stars in 175 Glassdoor reviews. This is a higher than average score with the overall rating of Lumen employees being 3.3 out of 5 stars. Search open Sr. Software Engineer Jobs at Lumen now and start preparing for your job interview by browsing frequently asked Sr. Software Engineer interview questions at Lumen .

Does Lumen pay Sr. Software Engineer employees well?

Sr. Software Engineer professionals rate their compensation and benefits at Lumen with 3.7 out of 5 stars based on 175 anonymously submitted employee reviews. This is 8.5% better than the company average rating for salary and benefits. Find out more about Sr. Software Engineer salaries at Lumen.

How happy are Sr. Software Engineer professionals working at Lumen?

57% of Sr. Software Engineer employees at Lumen would recommend their employer to a friend. This rating has decreased by 26% in the past 12 months. Sr. Software Engineer professionals have also rated Lumen with a 4.0 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.6 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (150) , Manager (102) , Network Technician (86) , Project Manager (85) , Customer Service Representative (84) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (59) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 669 reviews)); "Good Work Life Balance and WFH" ((in 626 reviews)); "Regardless of other comments pay is good (historically higher than average for Denver) generally." ((in 480 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 439 reviews)); "good culture and feels like a team" ((in 183 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 397 reviews)); "Senior leadership from CenturyTel still have the "Old Bell Company" mentality where employees and customers should be seen/pay their bills and not be heard." ((in 154 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 136 reviews)); "No training and no escalation processes for when a new employee needs on the job help." ((in 132 reviews)); "Poor upper management and stressful" ((in 132 reviews))

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Lumen

Lumen Sr. Software Engineer reviews

3.5

57% would recommend to a friend

(175 total reviews)

Kate Johnson

59% approve of CEO

82% positive business outlook

Ratings by category

4.0

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.4

Diversity & inclusion

3.3

Career opportunities

2.5

Senior management

Sr. Software Engineer employees have rated Lumen with 3.5 out of 5 stars, based on 175 company reviews on Glassdoor. This indicates that most Sr. Software Engineer professionals have a good working experience there. Lumen is rated in line with the average (within 1 standard deviation) by Sr. Software Engineer professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

175 reviews

5.0

Jan 12, 2026

Best place to work and life balance.

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Best place to work and life balance.

Cons

Limited locations in India only two locations

Lumen Response

6mo

Thank you for sharing your experience with us. Because of feedback like yours, we get better every day. We appreciate your feedback about the India office locations. We recognize that office locations can be challenging. Teamwork is important to us, so we have embraced an agile working model for select roles, enabling colleagues to work from home or in a blended, hybrid model. Great to hear that you have enjoyed our work life balance. Thank you for all that you do at Lumen, we're glad to have you on board with us.

5.0

Jan 6, 2026

Good Work Life Balance

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good Work Life Balance Opportunities for promotions, skill development, and learning new technologies.

Cons

Growth opportunities may vary depending on the department.

Lumen Response

6mo

Thank you for your insight into working at Lumen. We want to hear from people like you to learn how we can do better. We recognize your experience with growth opportunities. We're always looking to help everyone reach their full potential, and understand that it can be challenging. We're glad to learn that you took advantage of our work/life balance practices, opportunities for promotion, skill development, and commitment to learning. Thank you again for your feedback, best of luck to you in your career!

4.0

Dec 30, 2025

Recommanded

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Work life balance is good

Cons

hike not good recognition is delayed

Lumen Response

6mo

Thank you for taking the time to write a review. We value your input. We're sorry to read that your recognition felt delayed. We're committed to showing up for each other every day, supporting a no-hero culture, and committing to the team's collective success. We hope that you continue to enjoy our work/life balance practices. Thank you for all that you do at Lumen!

Viewing 4 - 6 of 175 Reviews

Jobs at Lumen

Principal Software Engineer

Senior Planning Engineer

Lead AEM Software Developer

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