Lumen reviews

3.4

56% would recommend to a friend

(7,800 total reviews)
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Kate Johnson

68% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

The people is the best asset of the company

Cons

With the new CEO taking over a lot of changes happening. After only 8 months they decided to disband a group of 70 seller across the US along with 600 employees more back in April and the workforce reduction initiative just keeps happening at least twice a year. They need to figure things out and not to play with peoples life

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Lumen Response
1y
Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.
4.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice perks and competitive salary

Cons

Management changes and currently rightsizing

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Lumen Response
1y
Thank you for sharing your feedback with us. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.
5.0
Sep 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote Learn Comfort Over all awesome job

Cons

Dont have any cons atm, but maybe someone else does?

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Lumen Response
1y
Thank you for sharing your feedback with us. We need feedback like yours to continue to make Lumen a great place to work. We hope that you continue to enjoy the work environment and benefits. We're happy to have you on the team!
Viewing 607 - 609 of 7,800 Reviews

Glassdoor has 8,449 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.