Lumen reviews

3.4

58% would recommend to a friend

(7,768 total reviews)
avatar

Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

great company, great managment that cares about work life balance

Cons

raises are meh but not bad

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Lumen Response
4mo
Thank you for taking the time to write a review. We appreciate your input. We're glad you value your peers and work/life balance! We believe in helping everyone to reach their full potential. Thank you for all that you do at Lumen, we're happy to have you on the team.
4.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

My team was pretty great.

Cons

Sales can get away with throwing stuff over the wall, and its your job to untangle it somehow.

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Lumen Response
3mo
Thank you for sharing your feedback with us. Because of feedback like yours, we get better every day. You're right, communication is important. We are always looking for ways to Understand, respect, and collaborate with others toward a common goal. Great to hear that you value your team! Thank you for being part of the Lumen team, we're glad to have you on board with us.
1.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good work culture

Cons

Company may not continue to be in business. At least 10 hours of work every day. Very short sighted board and management

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Lumen Response
4mo
Thank you for sharing your feedback with us. We value your input. We're sorry to hear about your experience at Lumen. It's our priority to ensure that our leadership teams remain committed to understanding, respecting, and collaborating with others toward a common goal. We're always looking to create a supportive culture that prioritizes employee physical, mental, financial, social and professional well-being. We're glad to hear that you valued our compensation practices and work culture. Thank you again for your feedback, we wish you all the best with the next step in your career.
Viewing 73 - 75 of 7,768 Reviews

Glassdoor has 8,417 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.