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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,781 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      4.0
      Jun 24, 2011

      Not a bad experience but could be better.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nationwide network with tons of new equipment and material to learn. Company is growing through acquisitions, which is creating new positions. Pay and benefits are competitive.

      Cons

      The company needs to hire more full time employees and retain them, instead of bringing in temporary contractors to work on specific projects.

      2.0
      Jun 22, 2011

      Not a 4000 person company anymore...can't run a 45k employee company like that

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable, and financially sound. Growing through acquisition. Top management competent in steering towards future financially. Top management is in it for the long haul, and seems very comitted.

      Cons

      "Old boy" club still runs the company like they did when it was much smaller, and are naive to the fact that new employees from acquisitions don't feel part of the team. Extrordinarily weak HR department. Executive approval required for almost everything, which grinds new progress to a halt. Prior acquisitions not really integrated prior to Qwest merger. Pay cuts accross the board so that the new acquisition employees don't make too much more than the folks down in the Monroe HQ.

      Viewing 7648 - 7650 of 7,781 Reviews
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      ReviewsLumen reviews

      Glassdoor has 8,430 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.