Lumen reviews

The management has been very top-down. I've seen a number of decisions made by someone relatively high up in the food chain end up causing problems later on, with no accountability ('cause that wasn't their job anyway, right?). With the merger with Embarq having recently happened, the re-org that took place seemed to be a bit of a fruit-basket upset, with managers being positioned in places they probably shouldn't be, my manager among them. A poorly implemented time-tracking process has lead to everyone having no capacity, because senior management gets a red flag when someone is short of 40 hours, so, who's going to not track a full 40 hours? Hmm? There is a lack of cohesion and vision when it comes to managing their website, which may be a result of the recent merger, but there doesn't seem to be any desire to change.

Way to many process changes. The constant fear of layoffs is not only depressing but takes a toll on you after so many years. How motivated can one be if you see all of your buddies laid off every year. Funny thing is,, they usually end up hiring some young college kid, who will over work them self just to fit in and impress management. And then Mgmt will use this against the older employees and say "he's willing to do it" "why cant you" They cut our pension. No pay raise this year. Thy even cut the shift differential pay by 2 hours. And they wanted us to pay back the money. We were told , that we were overpaid, even though they had a meeting and told us , time sheets should be filed out in this order. BIG PROBLEM with Supervisors who can not perform there own employees job. You hire a new supervisor and you can ask him any technical questions, or escalate any issues to them. You are just a number here. No sense of team or spirit in the office. The new merger with Century Link only added fuel on the fire. Separate organizations do not communicate well enough. You just get the feeling that management does not have your back. They have a sense of entitlement. They are untouchables, while we constantly have to look over our shoulders for the next round of layoffs. You have to make wine with crab apples.. Job description:: Do what ever I tell you. Or you will be laid off. Dysfunctional managers hiring dysfunctional supervisor leads to chaos. Give me supervisors who have technical skills, as well as admin skills. They are out there. Supervisors here are not required to be technical. Then how in the hell are they supposed to help me. You always have the feeling that you are going to get burned. If you make a left, they will tell you you should have turned right. Way to much favoritism. My group is a dumping ground for parts of the network, that nobody else wants to deal with. so they will give you 2 hours of training and your off to the races. If you screw up. It's all your fault. They will not back you. Just thinking about it..Makes we want to sit in a dark room with a 5th of Jack. If I took the job serious. I would end up in a mental hospital. Stopped doing that long ago. Chow..