Lumen reviews

3.4

58% would recommend to a friend

(7,766 total reviews)
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Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jul 22, 2010
Recommend
CEO approval
Business Outlook

Pros

-Same Department for six years. Always expanding. Able to learn new skills. 24x7 facilities. Agents with little or no experience can move into supervisor positions within a few years, can make allowances with schedule when going to school, tuition reimbursement

Cons

very average healthcare package, seems to be some problems with nepotism (in my department), interviews aren't given for every open position, raises have been low although company has made money

5.0
Jul 20, 2010

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great leadership team. Strong accountability balanced with support.

Cons

Still finding ways to replace land line revenue

2.0
Jul 19, 2010
Recommend
CEO approval
Business Outlook

Pros

This is a really prestigious company in the area. People who work here are admired in the community.

Cons

Very little communication. It's cliquish and if you are not very forthright and outspoken, you may not figure out what is expected of your job position. Lots of corporate-speak that is not easily comprehended by social outsiders. Employees routinely meet where drinks are served but for bonding not business- but employees who want to advance are expected to participate in these outdoor meetings.

Viewing 7720 - 7722 of 7,766 Reviews

Glassdoor has 8,415 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.