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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,779 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      8K reviews
      2.0
      Jan 5, 2009

      Muttonhead Commerical waste of money!

      Network engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's still a paycheck for now. It is getting better slowly due to attrition however more technical creative minds are needed to fill the vacancies. Hopefully CenturyTel will remove some of the (Analog) good old boys that have been here far to long getting network operation on the same page.

      Cons

      To many upper Managers are not Network Techology Master Minds, still in analog mode. Sales contracts have been lost due to the push for Nortel when the rest of the world is trained on Cisco. Were have all our Cisco Sales Engineers gone? More lay offs each quarter are coming. Union employees feel they are entitled no matter how bad the economic conditions are. ( Not my job! )

      2.0
      Dec 28, 2008

      Embarq squandered opportunity.

      Group manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best reason to work for Embarq is living in the Kansas City metropolitan area. The people there are fair and decent. The company is populated with decent, honest people. Unfortunately, the world changed and left the company's leadership and culture ill-prepared to deal with a more competitive world. The internal culture is one of midwestern values where there is very little back-stabbing or ruthlessness.

      Cons

      The company is failing. There is a glut of mediocre talent at Director levels of management that rose in previous boom times. Most of them would not warrant those same positions today. The company is mired in its methods and thinking. It makes well-intentioned but unsuccessful efforts to refresh its thinking.

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      ReviewsLumen reviews

      Glassdoor has 8,428 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.