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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,779 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      8K reviews
      2.0
      Nov 29, 2008

      Embarq is not a place to grow your career

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The career opportunities are very open within IT. Like any other company within corporate America, the spoils go to the one that shows and proves. Embarq is no different. If you are a person that can execute you will do well.

      Cons

      The leadership is the same leadership as Sprint, which means it is awful. Embarq is in the middle of being brought by Century Tel. Meaning Embarq will be downsizing substancially very soon, which is unfortunate. Employee morale is also at an all time low. People dont know if they will have a job tomorrow or not. It is a depressing place to work.

      4.0
      Jun 24, 2008

      Good company, but could be a GREAT company. "Aggressive yet disciplined" is almost like standing still.

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was born and raised in Monroe, LA. I have a lot of my family and friends in and around this area. This is home. It is awesome to work for a large successful company headquartered in my own backyard. This is a company with small town roots that, for the most part, has not forgotten where it came from. CenturyTel has its Unifying Principles (fairness, honesty and integrity, commitment to excellence, positive attitude, respect, faith, and perseverance) and I am in daily contact with CenturyTel folks who try to live by these principles. That is refreshing in this day and time.

      Cons

      Lack of vision. An "old boy" network that allows underqualified people, men and women, to matain positions that they do not have the skill set for.

      1.0
      Jun 12, 2008

      Not a very satisfying job

      Czt
      Recommend
      CEO approval
      Business Outlook

      Pros

      None really just close to home. Watch out during the interview they will promise things they can't keep. If there has to be anything good about the job it has to be that you get a certain percentage off your phone bill every month

      Cons

      Promised training and never received it. Employees knew more about the job than the supervisor. Taking a day off was hardly ever permitted due to lake of employees. This company is way under staffed. This leads to a very stressful work environment. The company also does not put much of their profits back into the plant equipment and maintenance.

      Viewing 7777 - 7779 of 7,779 Reviews
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      ReviewsLumen reviews

      Glassdoor has 8,428 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.