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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,782 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      49% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      2.0
      Nov 12, 2019

      Quality Telecom Services is not the end goal

      Senior project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance. Some very talented co-workers. Generous FTO

      Cons

      Disorganized and self-serving upper management. If you didn't intern at a silicon valley company or own an Apple Watch you won't get promoted (or hired). If you're over 40 you have a target on your back. Constant re-orgs under people who don't understand the business. Lack of direction and very very weak senior management.

      1.0
      Oct 8, 2019

      How about 1 word? HORRIBLE!

      Broadband technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and if you know how to use your personal and vacation time, scheduling is very flexible.

      Cons

      Upper Management, First level Management Actually, the company as a whole is pretty crappy and want nothing more than to see you fail. It’s why they stack the deck against us and find every single excuse or reason to make life harder on us. Team? What team?! There is no team, just a bunch of crybabies. They preach about caring for the customer but all they really care about is their bottom line and shareholders. We are union, but the union really has no power. I would stay far away from this company, believe me, sometimes peace of mind is more valuable than a great paycheck.

      Viewing 163 - 165 of 7,782 Reviews
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      ReviewsLumen reviews

      Glassdoor has 8,432 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.