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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,785 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      49% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      3.0
      Jan 25, 2019

      Not what it used to be

      Software developer i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Higher pay than other places

      Cons

      No direction in the company. Keep losing benefits. Little job security. Poor placement of interns for full time positions

      3.0
      Dec 31, 2018

      CenturyLink

      Manager of enterprise sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      CenturyLink was a decent organization to work for . If you had a good internal reputation getting deals done were possible.

      Cons

      Like most large organizations, things move slow. As a manager of an Enterprise team you had to navigate a lot of internal resources to move deals forward.

      1.0
      Dec 22, 2018

      Acquisition Sales

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Exposure to technology. Relevant technology that relates to many other areas that are important to IT. Broad portfolio of technology services to discuss with prospects.

      Cons

      Sales culture is not good. You are essentially a piece of meat and not valued. You will spend more time on navigating internal systems than you will on actual sales activity. Although technology portfolio is broad, most sales will be network and voice only. CenturyLink has a poor reputation amount IT and they choose CenturyLink reluctantly, based on price. Much pain is inflicted on every install and you will spend quite a bit of time on the fall-out of poor installations. No one will refer you business because nearly 100% of installs are poor. I am not exaggerating.

      Viewing 184 - 186 of 7,785 Reviews
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      Glassdoor has 8,435 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.