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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,785 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      8K reviews
      2.0
      Nov 20, 2017

      merger after merger after merger

      Network technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      GPON fiber to the home buildout in many major markets. Good pay.

      Cons

      Many good craft jobs have been eliminated and contracted out....Lineman, Construction Splicer, Facility Assigner, and I&R technicians. Unable to compete with CATV in many markets because of poor marketing, poor customer service, and unwillingness to maintain our network. Small budget to maintain copper facilities. GPON buildout done by contractors. Company doesn't give new technicians enough training before sending them out on their own. Employees are paying more of their healthcare premiums each year. For children+spouse health coverage next year I will be paying around $440/month out of pocket.

      1.0
      Nov 20, 2017

      Could be a better work place if right leadership were in place

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lower level management were hardworking & dedicated.

      Cons

      Leadership is a sinking ship. Promote secretary to directors, thus lack of knowledge or skills. Pay and bonus was lowered every year while top leadership got big bonuses Appraisal system is a Bell Curve, no matter how good your people were

      3.0
      Aug 3, 2017

      Minorities Beware

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company with good values and beliefs

      Cons

      Very prejudice, nepotism is a common practice, no clear career path

      Viewing 193 - 195 of 7,785 Reviews
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      ReviewsLumen reviews

      Glassdoor has 8,435 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.