Lumen reviews

3.4

57% would recommend to a friend

(7,788 total reviews)
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Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,788 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Feb 13, 2022

Run! Forest, Run!!!

Recommend
CEO approval
Business Outlook

Pros

Being able to work from home

Cons

Probably the worst, unorganized company I have ever worked for! Management couldn't plan their way out of a paper bag.... and now the company is hemorrhaging money. Having to sell of huge portions of the company just to stay afloat. HOWEVER, all of the executive management team still get their HUGE pay, pay rises, and bonuses. The likes of the average worker has not seen a pay rise or promotion in over 5 years! Goals are a joke.... why even have them if no possibility of promotion or pay rise. My boss often told us that the only way to get ahead in this company is to leave! So I did!!!!!

1.0
Feb 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits package, which you will need for the physical and mental health toll you will endure for the toxic work environment.

Cons

No raises, poor bonuses, horrible culture - prioritize profit over people, layoffs every year because they can’t improve sales, because they have a lousy reputation in telecom.

Viewing 268 - 270 of 7,788 Reviews

Glassdoor has 8,438 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.